Job Requirements

Job Title: Housekeeping Supervisor

Department: Housekeeping

Supervision Exercised: Room Attendants, House Attendants

Supervision Received: Housekeeping Manager, AGM, GM

JOB SUMMARY

Maintain cleanliness standards of the Hotel in all areas of the Hotel. Effectively manage Housekeeping staff to accomplish daily tasks of the Housekeeping operation. Act as liaison between the operating departments of the Hotel, Front office, Engineering and Housekeeping. Understand operating goals of the hotel. Fulfill the Hotel Service Culture in daily activities

JOB DUTIES

Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, and Laundry & Guest laundry servicesMaintain high standards in all aspects of internal and external servicePromote unity and teamwork throughout the departmentActively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, deep cleaning, Laundry and Public areasCommunicate with guests in a professional, courteous and helpful mannerSupervise Housekeeping teams to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectivesWatch for safety hazards, take immediate corrective action and report them immediately to yourDepartment Supervisor Closely monitors day-to-day operationsEnsures all service standards are met and adhered toObserve and coach associate behavior for compliance with standards and expectationsRegularly inspects public areas and guestroomsFacilitates consistent quality of service to exceed guest expectationsSupervises performance, attendance, appearance and conduct of staffWorks with Engineering and Front Office to maximize guest satisfactionInforms Housekeeping Management of room status for arrivalsAssists with answering phones, guest requests and general inquiriesCreates and ensures daily completion of staff checklists and necessary reports Keeps work area neat and cleaned at all timesCan master familiarity with the computer operating system as related to scope of positionAttends hotel meetings as necessaryMaintains a professional appearance and attitude at all times

MINIMUM REQUIREMENTS

High school graduate or equivalentA minimum of two years’ experience in HousekeepingMinimum of 6 months plus experience in as an InspectorMinimum 1 year supervisor experience in a similar environmentPrior guest relations trainingKnowledge of proper chemical handlingAbility to satisfactorily communicate in English with guests, co-workers and management to their understanding.Ability to read, write, and understand simple instructions.Knowledge in the safe use of cleaning products.Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 200# in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, floor buffers.Lift, carry and position loads of at least 25lbs.These abilities are required for an entire shift.

To apply, please visit our website at www.hriproperties.com. Once you are on our website's home page, please follow the instructions below to apply for any of our available positions:

1. Click on the \"Careers\" link at the bottom of the home page.

2. Click the \"Search Career Opportunities\" link.

3. In the search bar, type in your location.

4. Click on the link for the position that you are interested in applying for.

5. Follow the instructions for completing the on-line application

Pay: $15.00 - $18.00 per hour

Pre-employment background screening is required as a condition of employment. EOE/M/F/Vet/Disabled

Work Experience

All positions require service minded team players with personable, enthusiastic and outgoing personalities.

Job Type: Full-time

Shift:

Evening shiftMorning shift

Work Location: In person

Benefits

We offer many benefits for full time employees such as medical, dental, life insurance, 401K, paid time off, discounted hotel stays and more.

Benefits:

401(k)Dental insuranceEmployee discountHealth insurancePaid time offVision insurance

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.