Housekeeping Supervisor - Hotel Adeline Scottsdale
Pyramid Hotel Group
Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to Hotel Adeline, a distinctive property in the Pyramid Global Hospitality portfolio. Located in the heart of Scottsdale, Arizona, our hotel features 213 stylish guest rooms and 8,000 sq ft of versatile meeting space, offering a perfect blend of modern sophistication and comfort. At Hotel Adeline, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. As a member of our team, you'll work in a dynamic and supportive environment surrounded by the vibrant energy of Scottsdale. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Hotel Adeline. Take the first step towards a rewarding career by applying today. Overview We are currently looking for a Housekeeping Supervisor / Inspector to support the Housekeeping Manager in the daily operation and leadership of our Housekeeping Team at Hotel Adeline in Scottsdale. Job Responsibilities: As a Housekeeping Supervisor / Inspector, your responsibilities will include: • Checking rooms (check-out and occupied) daily to ensure that the quality standards are being maintained by the Room and House Attendants • Ensuring that all guest rooms, public areas and back of the house work areas meet the established standards in order to maximize guest satisfaction and revenue • Reporting all maintenance issues to Engineering in a timely manner • Assisting with/expediting special guest requests such as requests for extra towels, blankets and/or pillows • Working with team members to develop their skills • Assisting team members in securing all supplies and tools necessary for the completion of their jobs as the need arises • Assisting team where necessary to ensure optimum service to guests including helping clean rooms, laundry and houseman. Qualifications The ideal Housekeeping Rooms Supervisor / Inspector will possess strong communication skills, a clear understanding of guest service in a hotel environment and demonstrate the ability to supervise others. The minimum qualifications for this position are: Minimum six months housekeeping Inspector experience in a hotel property of similar size and quality. Lightspeed experience/knowledge preferred. Knowledge of Hotel policies applicable to housekeeping, especially those relating to safety and security of guest and Hotel property. Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the Hotel. Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice. Strong interpersonal skills: ability to get along with diverse personalities, tactful and flexible. Ability to provide clear direction, instruction, and guidance to team members. Ability to organize and prioritize work and meet deadlines. Ability to work a varied schedule that may include mornings, evenings, nights, and weekends, holidays. Must be able to lift up to 30 lbs, push, pull, stand for 8 or more hours a day. Hotel Adeline is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.
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