Position Summary

Under direct supervision of the Floor Supervisor, transfers clean and dirty linens from/to Laundry and Room Attendants and other items as needed by Room Attendants or as instructed by Floor Supervisors.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities

Replenishes supplies such items as drinking glasses, linens, bathroom amenities and other supplies for Room Attendants as needed or instructed.

Vacuums guest hall ways and elevator lobbies and elevators.

Moves furniture, hangs drapes, and rolls carpets.

Vacuums guest room floors.

Vacuums and/or dusts elevator lobby upholstered furniture and draperies.

Dusts guest hallway walls, ceiling, woodwork, windows, door panels, and sills.

Dusts and mop vending rooms.

Spot clean guest room hallways as needed.

Shampoo carpets using extractor or bonnet cleaner.

Lifts and flips mattresses quarterly.

Assists Room Attendants in striping guest room linens.

Empties Room Attendants carts wastebaskets for Room Attendants.

Replaces ceiling light bulbs within hallways and guest rooms where/where needed.

Contributes to a team effort and accomplishes related results as required.

Fills out maintenance requests for any item(s) that need repair.

Performs other duties as required. 

Minimum Qualifications

Education and Experience:

High School Diploma or GED preferred but not required. Six months experience in the hotel housekeeping is preferred but not required.   Must be 18 years of age or older. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license and to include the following:

Knowledge, Abilities, Skills, And Certifications

Knowledge of occupational hazards and applicable safety practices.

Ability to communicate, read, and write clearly in basic English.

Ability to demonstrate outstanding guest service at all times.

Ability to maintain confidentiality.

Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.

Ability to safely use cleaning products and safely operate cleaning equipment.

Ability to understand and follow oral and written instruction.

Ability to learn the methods of cleaning and caring for buildings and equipment.

Ability to work as a team member in a structured working environment.

Ability to work with timeliness and thoroughness.

Ability to demonstrate excellence in everything, and continually seek improvement in results.

Skill in the use of cleaning tools, chemicals, cleaners, and disinfectants.

Physical Demands

While performing the duties of this job, the employee regularly is required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to walk.  The employee occasionally is required to sit, stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.

Work Environment

Work is generally performed in a Hotel setting at a moderate noise level.  Evening and/or weekend work may be required.  Extended hours and irregular shifts may be required.   

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