HGV Now Offers Day One Team Member Benefits!
Now Offering Daily Pay *
Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties! The position assists and supports the Room Attendants by ensuring that our guest rooms meet their high standards upon their arrival at our properties. You’ll also get to interact with our guests by delivering extra items to rooms.
What will I be doing?Providing excellent service to our guests and owners while their staying at the resort! Promptly assisting guest inquiries and needs while following brand standards.
Provide customer service to guests, including information about resort services, activities and local attractions. Remove used and replace with new all linens, towels and vital products and supplies Transport clean and dirty linen to and from Operations and the Buildings. Maintain work carts/stations as necessary to optimize appearance and efficiency. Make sure that all items delivered to the guest rooms are clean and in working order. Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear. Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested. Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests. Identify and report preventative or other maintenance issues in public area or guest rooms.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement