Housing Case Manager
Collier County
Housing Case Manager
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Housing Case Manager
Salary
$56,646.00 - $62,310.60 Annually
Location
Naples, FL
Job Type
Full Time, Regular
Job Number
09053
Department
Public Services Department
Division
Community and Human Services
Opening Date
10/25/2024
Closing Date
11/14/2024 11:59 PM Eastern
+ Description
+ Benefits
+ Questions
Job Summary
Assesses the needs of clients and arranges and coordinates services/resources through the County, State and Federal programs. Ensures compliance with state and federal grant requirements.
Essential Functions
+ Manages an assigned caseload of clients.
+ Completes eligibility assessments of clients; discusses and develops a care plan to meet the service needs of the client; arranges and coordinates needed services for clients; and provides follow-up with clients as needed.
+ Maintains Federal, State, and County mandated client records; prepares reports; and writes letters and correspondence.
+ Develops and manages a monthly and annual budget for assigned clients.
+ Contacts and advocates with other community agencies on client’s behalf.
+ Registers clients for the Special Needs Registry, if applicable.
+ Assists in crisis interventions; provides clients and families with short-term counseling.
+ Provides information and referrals for the public and community agencies; receives, processes, and tracks referrals.
+ Develops and maintains client tracking system for active clients; develops and maintains information and referral database.
+ Complies with each program’s requirements; reviews and implements new and changing program requirements.
+ Represents divisional interests at community meetings; attends seminars and in-service training classes.
+ Provides interviews for clients and schedules home visits; arranges and coordinates in-home services for clients as needed.
+ Tracks all client contacts on behalf of client.
+ Provides interviews to walk-in clients to assess their needs.
+ Resolves conflicts with clients and service providers.
+ Arranges access to medical care for clients.
+ Maintains internal controls for senior services.
Minimum Qualifications
+ Bachelor’s degree required.
+ Two (2) years of related experience.
+ Candidates without a degree should possess an additional four (4) years of related experience.
+ Fingerprinting required.
LICENSES/CERTIFICATES:
+ May be required to obtain and maintain certification(s) related to a particular program.
+ Must possess and maintain a valid Florida Driver’s License with any applicable endorsement(s) to drive a County vehicle as provided in CMA 5805.
Supplemental information
+ Salary offers above the minimum pay grade may be considered based on qualifications.
+ Essential Employees may be required to work during an undeclared or declared emergency. The County’s Administrative Office will determine who will be required to work on an incident-by-incident basis.
+ This job posting is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.
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