The LCMS group within the R&D Discovery and Technology Futures group is looking for a dedicated and energetic HPLC In-House Service Engineer to join our in-house team and provide critical support for LC instrumentation at our IDEXX world headquarters in Westbrook, Maine.

The successful candidate will join a team of experienced scientists at the BS, MS, and PhD levels. We are looking for a detail-oriented, motivated individual with a strong instrument service background and familiarity with varied LC (Liquid Chromatography) instrumentation.

What you will do

Troubleshoot, provide repairs, and maintenance for multiple manufactures of HPLC and Nano HPLC systems.

Work with others to repair instruments within the lab and learn new skills as needed.

Collaborate with team members in applications and analysis of novel biological markers.

Learn how to operate and maintain various types of instrumentation in the LCMS laboratory.

Order and maintain inventory of spare parts: ordering, usage, returns, physical count, etc.

Collaborate with internal stakeholders to resolve issues and improve processes.

Remain up to date on technical bulletins from vendors.

What you need to succeed

AA or BS with 2-5 years of hands-on experience working for vendor or service organization.

Experience operating, troubleshooting, repairing, and calibrating complex systems preferred.

Familiarity with EvoSep, nanoElute, and AKTA systems preferred.

Knowledge of and willingness to learn mass spectrometry a plus.

Computer competency, electrical/electronic systems background, mechanical knowledge, and chemistry education are skills that will help the applicant succeed.

Exercise judgment in setting work priorities and identifying needs as they arise.

Able to quickly adapt to change with positive and constructive feedback.

Ability to listen, observe, and communicate effectively.

Must be able to work independently, or collaboratively, in a team environment.

Demonstrated ability to critically evaluate techniques and recommend improved practices.

Must be able to stand, bend, and/or kneel for up to two hours at a time.

Ability to move around equipment, lift, push, crawl, and help maintain a safe working lab environment that changes as needs evolve.

Exposure to biohazards is possible as instruments are used in analyzing biological fluids.

What you can expect from us:  

Salary range starting at $72,000 based on experience

Opportunity for annual cash bonus 

Health / Dental / Vision Benefits Day-One 

5% matching 401k 

Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more 

If you’re looking for a role that’ll challenge you, offer a variety of work and learning, while helping an amazing industry, we’d love to hear from you!  

 

Why IDEXX:

We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

About the job location:

If you’re thinking about relocating for this role, here are a few things to know about living in Maine (often called “Vacationland”). The Westbrook, ME area provides great access to active downtown areas and the outdoors, with the coast and numerous mountains and hiking trails nearby. You’ll also find a number of large companies like ours in the area, creating a vibrant work culture.

You can learn more on the Portland tourism website:  https://www.visitportland.com/visit/resources/moving-to-maine/

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

While we appreciate our staffing partners, we are unable to accept unsolicited agency resumes.

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