Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

PURPOSE OF JOB

As an HR Administration Specialist (maternity replacement) based in Sofia, Bulgaria you will provide direct end-to-end support to company employees as part of a centralized People Support Solutions (PSS) function to handle a variety of HR related activities. At Roche, the HR is about People and Culture. You will work closely with the broader People & Culture function and will provide specific country services needed to be performed in the local language or needed to have local physical presence because of the relationship with Government authorities, tax and/or labor offices. In this role, you will be working within a team of Specialists focusing on a customer group and across various functions and levels within the organization. 

JOB ACCOUNTABILITIES

Main tasks including but not limited to receiving, responding and anticipating requests concerning HR practices, such as but not limited to employee life-cycle, compensation, pay, time and benefits management.

Payroll/Time

Perform all related payroll and time management activities and manage the relationship with 3rd party vendors

Sick leave management

Employee Lifecycle Management

Hiring, onboarding, offboarding -  documents issuance and management, knowledge base management within the organization 

Creating documents and certificates as requested by employees 

Creating employment letters for leavers (e.g. certificate of employment also for ex-employees, issuing reference letters...)

Benefits Management

Administer benefits, including enrollment, deduction, and payment processing.

Set up and audit Workday or benefit administration systems, ensuring accuracy and integration.

Conduct data auditing and reporting for legal and regulatory compliance.

Support implementation of new/existing benefits programs and vendor management.

Manage benefit vendors to ensure accuracy and high service levels.

Create and update the employee internal communications and practice updates.

Act as an escalation point for benefits inquiries, ensuring end-to-end resolution.

Identify and resolve process improvements to enhance efficiency.

Who you are:

Living customer centricity through your day-to-day interactions (incl. needs anticipation, cultural awareness, managing one’s response)

Demonstrating end-to-end accountability (incl. big picture and impact understanding, engaging others to ensure a successful outcome)

Demonstrating problem-solving (incl. active listening, critical thinking, process improvements)

Having a growth mindset (incl. taking risks and experimenting, seeking new learning opportunities, asking and giving feedback)

Core requirements

University degree in HR, Business, Economics or related field

3 years or more of related experience in Human Resources or customer service area

HR and Employment local legislation expertise, 

Experienced and efficient handling of standard IT-applications, preferably Google suite

Knowledge of Workday HR Processes

Knowledge of local payroll, tax and benefit regulations

Knowledge of local statutory reporting requirements

Strong process, communication and influencing skills

Trusted partner with a strong customer orientation 

Experience within an international environment is an advantage

Excellent communication skills in English (written and spoken) 

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.