Job Description:

About DXC Technology  

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

The Specialist will Provide HR & Payroll transaction processing support to Clients as part of a world-class, high-performance shared service organization.

Provide full employee life cycle management. This will include serving as a point of contact for employee and manager inquiries relating to HR Services, Payroll Services and Benefits services via telephone, email and Action Request System (ARS) as well as performing HR administration in line with company policies/guidelines and country specific legislation.

Provide quality HR processing support to the Client by attending to and processing customer requests as assigned accurately and in a timely manner, resolving issues and enquiries, and escalating operational issues to the relevant parties for resolution.

Performs HR operational tasks that include personnel data administration, organization data maintenance, loan and payment administration and claims verification, time & attendance data administration, medical benefits administration and claims processing.

Accomplishes special project results by identifying opportunities for continuous improvement and delivering value added services to the Clients.

Provide quality payroll processing support to the Clients by attending to and processing payroll ad hoc and regular monthly requests accurately and in a timely manner.

Resolve issues and enquiries and escalating operational issues to the relevant parties for resolution.

Functional Tasks

Hiring

Movement & Organization Management

Cessation

Employee Data Update and Benefit Management

Time & Attendance Management

Payroll Processing

Requirements

Bachelor’s degree in Human Resource Management or a related field.

Fresh graduates or candidates with up to 1 year of internship/working experience in HR, shared services, or outsourcing environments.

Familiarity with HR systems such as SAP HR or other HRMS platforms is an advantage.

Strong customer service skills, with the ability to manage multiple transactions and requests.

Exposure to outsourced HR processes across multiple countries is a plus.

Ability to work effectively in large, diverse teams.

Highly meticulous with strong organizational skills.

Excellent verbal and written communication skills in English and Bahasa Malaysia.

Please note: We are unable to provide visa sponsorship for this role at this time. Applicants must have the legal right to work in Malaysia.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.