ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with department and company standards and programs Administers and monitors benefit eligibility for benefits programs, including health (medical/dental/vision), life, disability, and ancillary benefits. Informs new team members of benefit programs, policies, and related enrollment deadlines. Recommends benefits programs to management by studying team member requirements, trends and developments in benefits offered by other organizations. Executes the day-to-day benefits administrative function with a focus on ACA compliance, benefits related activities, and support/resolution of team member and property HR group’s benefits and system related matters. Coordination of annual open enrollment and wellness events at the property. Performs routine audits as requested. Performs specialized or confidential administrative duties, including researching data and preparing reports as needed. Prepares invoices for payment and tracks actual costs for year-end reporting. Ensures behavior and appearance that are following established standards.  Maintains a professional work environment with management and staff. Participates in meetings and training as required. Perform necessary follow-ups to meet established objectives and assist with reminders of commitments and deadlines. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Supports management's decision making by analyzing benefits predicting future costs. Identifies benefit options by studying programs and obtaining advice from consultants. Complies with federal, state, and local legal requirements by studying existing and new legislation; obtaining qualified opinions; enforcing adherence to requirements; advising management on needed actions. Maintains benefit records by developing recordkeeping systems; initiating new-hire benefits; recording changes. Required to research and resolve premium variances due to premium election changes, rate changes or terminations. Resolves team member questions and problems by interpreting benefit policies and procedures. Promotes benefits, health and wellness in the workplace; develops/sources education and resource materials (bulletin boards, newsletters), and facilitates educational opportunities to achieve and maintain a healthy workforce (health fairs), increase benefit knowledge and utilization (benefit fairs), and decrease benefit costs. Acts as liaison between Human Resources department and Payroll department regarding payroll deductions. Provides technical support and guidance to team members, supervisors, and managers in evaluating reasonable accommodation, return to work, and protected leave requests. Maintain strict confidentiality in all duties, responsibilities, and of all company information at all times. Coordinates programs such as FMLA, ADA, STD/LTD, Workers Compensation / Light Duty Assignments etc. while monitoring employees participating in such programs.

KNOWLEDGE/SKILLS/ABILITIES

Strong analytical skills with accounting or bookkeeping background. Ability to cross reference multiple systems and tables. Strong problem solving and attention to detail required. Ability to handle high volume of reports and numbers. Excellent communication and interpersonal skills, team player, and the ability to speak in front of groups. Demonstrable experience in Microsoft Office (Word, Excel, Outlook, etc.) required. Must be experienced in and sensitive to working with diverse groups of people. Must approach team member questions and concerns in a caring, confidential and helpful manner. Ability to implement action plans and multi-task daily basis. Excellent telephone manners and techniques. Demonstrated ability to work independently or in a team environment. Comfort with flexibility in priorities and work assignments a must.

 

QUALIFICATION REQUIREMENTS  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

Bachelor's Degree in related field, or equivalent HR experience. To perform this job successfully, an individual must have a track record of performing each essential responsibility satisfactorily. Three to five years managing benefits experience required. Reporting skills, analyzing information, presentation skills, verbal communication, compensation and wage structure, benefits administration, quality management, confidentiality, developing standards, retaining team members, orienting team members. Previous experience in a human resources office preferred. Previous HRIS experience. Experience with UltiPro, PlanSource preferred. Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.  Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.  Guest service experience.

 

SUPERVISORY RESPONSIBILITIES                                                     

None 

LANGUAGE SKILLS

Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. 

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance.  Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills.

 

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Team members must be able to qualify for licenses and permits required by federal, state, and local regulations.

 

PHYSICAL DEMANDS 

The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

 

WORK ENVIRONMENT

The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.