**Location: Frankfurt Airport** **Employment Relations** • Advise managers on all staff related matters and guide on employment law issues • To case manage all discipline, grievance and counselling and to ensure it takes place in line with Company procedures, is fair and reasonable • Conduct internal investigations where required engaging appropriate internal resources and escalating on high risk or criminal activity • To monitor all employee relations issues highlighting and identifying areas of concern and taking effective countermeasures. **Recruitment** • To support with recruitment to ensure that advertising of vacancies is designed effectively and works to attract the right calibre of staff • To manage through exit interviews, succession planning and retention processes • To provide Management with resourcing trend analysis data, and proactively guiding them to take appropriate measures • Monitoring the Hiring process and ensure all documentation, interviews are consistent and comply with all legal and ethical standards. **HR & Payroll Administration** • Prepare employment contracts, letters and any other employee related documents • Process all employee changes in Workday (HRIS) • Liaise with Global teams and third party vendor on timely processing of monthly payroll and reporting. **Training and Development** • To deliver and facilitate training programs and activities such as onboarding programs, performance appraisals, people management etc. **Talent Management** • To implement and support global Talent Management initiatives. Identify, develop/customize and implement global initiatives within country. • Supports and implements People Voice (employee survey) within the country. Analyses results and establish improvement initiative in improving People Voice results within country. • Monthly visits to retail stores, building engagement with retail community, and collecting feedbacks on people related matters. • Organize relevant events within country to build engagement and employee bonding. **Management Information** • Utilise MI provided by core HR to highlight trends, monitor turnover, absence, employee satisfaction, reward and benefit information etc. • Deliver a monthly set of reports to the key stakeholders to data on HR related KPIs and trend analysis, with commentary outlining areas of focus • Analyse the information and ensure that Management fully understand the trends and make recommendations to ensure productivity and profitability **Other** • Share and learn best practices from HR communities in Germany and Switzerland. • Manage compensation and benefits of people within country, including medical/insurance, leave, incentives, salaries, etc. • Attends to and provide timely response to people on any enquiry. Ensures that service level are maintained by third party vendors (where relevant). • Support the HR Europe team as and when needed. • Update and communicate on changes of people policies to relevant people. • Keep abreast with country’s regulation and regulatory needs, ensuring compliance to local laws and regulations. **Qualifications and Experience** • Bachelor HRM degree • A minimum of 5-6 years generalist Human Resources experience, coupled with strong commercial awareness • Strong knowledge of German (and ideally Swiss) labor regulations • Experience working in a global matrixed organisation which is customer and sales focused • Excellent interpersonal, communication and influencing skills • Good in managing priorities and timelines, and excellent in managing diverse stakeholders • Knowledge of people management theory and practice such as recruitment and selection, performance management, remuneration and benefits, German Works Councils and general industrial/employee relations • Independent contributor who is comfortable working independently with minimum supervision • A person with strong integrity, firm and good with problem solving capability • Experienced working with HR systems, preferably Workday • Fluent in German and English