Description

Summary:

Huntington is looking for qualified candidates to become Human Resource Case Managers.

Duties & Responsibilities:

Investigate complaints that come to the team via the Ethics Line, Managers, Colleagues, Customer Advocacy Team, or any other group. Conduct investigations into a variety of allegations including harassment, discrimination, policy violations, retaliation, sales practice concerns.After interviews with the appropriate colleagues, work with the legal team, Customer Advocacy, Sales Practice Team, Employee Relations Director to make a recommendation as to next steps. If disciplinary actions are recommended, work with the management team to ensure completion. Consistently document decisions in the Case Management system to keep with best practices and to minimize risk and litigation. Analyzes trends and recommends solutions to foster a culture of continuous improvement, particularly in developing the skills managers need to help minimize employee relations issues Participates in establishing Human Resources/Employee Relations strategy and influences segment strategies As needed, may play a role in other HR related projects or duties as assigned.

Basic Qualifications: 

Bachelor's Degree Required (preferably in Business, Human Resources, or related field) Minimum of 5 years of previous Employee Relations Consultant/Specialist or Human Resources Generalist experience, or similar recent management experience leading/influencing a team of employees/direct reports. 

Preferred Qualifications:

General understanding of state and federal labor and wage and hour laws. Demonstrated experience in a fast paced environment experiencing and facilitating frequent change. Exceptional written and verbal communication skills, including ability to effectively influence and communicate with managers and colleagues at all levels within the organization. Facilitation skills to effectively problem solve and mediate interpersonal differences. Detail-oriented specifically with regard to effectively managing and documenting investigations and resolution of employee issues. Proficient with Microsoft Office including Microsoft Word, Excel and PowerPoint. Proficient in operating company email, calendar, intranet, and Internet technology.       Possess a deep understanding of incentive plans and sales goals in a financial services environmentCurrent PHR or SPHR certification Employee Relations experience in a Retail and/or Financial Services environment Is proactive -- seeks to understand, looks for trends and communicates effectively. Has a strong sense of urgency -- is responsive, has excellent service skills and follow through. Experience supporting a large client base.

#LI-Hybrid

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Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Hybrid

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

This employer will not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis.