TA: Sushmita Centeno

HM: Angela Pel

Jobstage: 2

Location: Philippines

About this opportunity:
Ericsson offers an outstanding opportunity for an HR Administrator to join our team. As the ideal candidate, you will possess a keen eye for detail to perform HR administrative tasks reliably and efficiently. Your role will be crucial to deliver SuccessFactors and HRMS Services to specific Ericsson companies globally. Alongside the standard responsibilities, you will be encouraged to innovate and seek ongoing process improvement to enhance efficiency within the division.

What you will do:
- Maintain employee and organization information through Personnel Administration
and Organization Management in HRMS
- Ensure the accuracy of the tasks and processes being performed in Success Factor and
HRMS
- Handle concerns and resolves cases and issues through Helix Systems
- Makes the initiative for escalating issues to the relevant parties and demanding
improvements of tools, routines and processes in order to work most efficiently
- Liaise between COE SF Service Delivery and stakeholders
- Protects the integrity of Personal Data when handling, processing, and accessing Personally Identifiable Information (PII), adhering to the COE SF & GSSC Manila Security Handbook 
- Follow-up requests for the pending requests
- Coordinate or escalate concerns and issues encountered by the GFPL to the concerned group
- Perform Mass Upload request in Success Factor and ensure quality of the uploaded data
- Prepare LSMW template for upload in HRMS and ensure quality of the uploaded data
- Participate in customer and stakeholder meetings and governance sessions
- Support project implementation (i.e coordination, data gathering, data validation, documentation, perform UAT/BVT)

The skills you bring:
- Bachelor’s Degree in HR, IT or another relevant course
- Knowledge in SuccessFactors or HRMS (SAP-HR)
- Proficiency in MS Office (Word, Excel, Powerpoint, Outlook)
- Excellent Communication Skills (oral and written)
- Prioritization of Work
- Good problem-solving and logical reasoning skills
- Highly analytical and attentive to details
- Superior quality approach and customer focus
- Results/goal oriented, organized, flexible and a team player
- Able to maintain confidentiality
- Advanced cross-cultural sensitivity