The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories.

Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH! Are you passionate about HR?  Do you love making a difference?

The HR Director for Australia & New Zealand is responsible for the overall HR function and partners with the business to provide proactive, commercially focused and high-quality HR support including talent acquisition and development, performance management, compensation and benefits and employee relations. The HR Director will make recommendations and decisions and promote HR initiatives to enable the long-range business plans and positively impact the results of the business. 

 

Responsibilities

 

Organization Effectiveness & Talent Development:

Partner with Management on appropriate organization design that supports our business strategy Partner with Management on the Annual Workforce and Budgeting process to ensure we have the right people and capabilities required for our growth plans Partner with Management on Organisation & Management Review (OMR), Talent Reviews, Succession and career development conversations and actions to ensure we have the right people and capabilities for the future. Retain, track and grow high potential talents Monitor and provide consultative support on the Performance Management Processes including performance calibration Evaluate and recommend internal or external learning resources to support the development plans Identify the leadership development needs and priority for investments leveraging LVMH House / Tiffany U as well as other providers as needed

 

Lead an Effective HR Service Delivery model: 

Develop and deliver core HR Service excellence, in an effective and efficient manner (Payroll Management, HR reporting & analysis, Employee benefits administration etc.)  Manage the employee life cycle from offer, onboarding of employees, annual HR processes and off-boarding Recruit talent at all levels to ensure business needs are met. Proactively source and create candidate pipelines through internal talent identification, exploratory interviews, networking and actively seeking passive candidates through new technology platforms. Coach managers on job description development, selection criteria and build capability in quality hiring  Identify and manage vendors relationships  Ensure we are compliant with all Company, labor, legal and government reporting requirements

 

Employee Relations:

Actively communicate trends and implications of local labor laws, and provide training and mitigation to avoid any non-compliance Foster positive trusted relationships between our employees, management, customers and partners using our Tiffany Values to guide our day to day behaviors and decisions Identify themes and trends in HR/functional areas as evidenced by employee surveys, observations and conversations across the business. Recommend employee relations practices to build a positive employer-employee relationship and promote a high level of employee engagement, contribution and motivation. Maintain company policies, procedures and handbooks in line with current employment law and best practice. Partner with Management to ensure managers are up to date with changes to any Global and Local HR policies and guidance and can meet their responsibilities. Develop strategies and tactics to address under-performing employees consistent within the region and the organization. Elevate recognition of our people, including leveraging Global and local recognition programs and building a culture of open and constructive feedback   Leverage functional expertise to ensure consistent and fair resolution of complex employee relations situations. Ensure employees concerns are addressed in a fair and respectful manner in line with our Tiffany values, policies and local employment law Active participation to the Employee Resource groups, provide objective and guidance to promote harmonious relations among company, management and employees.

 

Compensation and Benefits:

Identify Compensation and benefits trends/shortfalls/opportunities and provide action plans to remain market competitive Work with Regional HR to review and recommend salary package for new hires, promotions, transfers, and current market data to ensure compensation and benefit programs are competitive to retain and motivate our top talent Support the Management to review and monitor the effectiveness of our local employee bonus, incentive and commission program Review and propose enhancement of benefits, vendors and programs to ensure we are competitive and our compensation and benefits administration and processes are effective and efficient.  

 

Leadership

Provide thought leadership with Management and advocate the business strategies throughout the organisation Be the impartial leader and display objectivity across complex and confidential matters that impact our organization  Lead through example with clear and transparent communications, promoting ideas and recommendations, and supporting teamwork by building trust with colleagues and business partners.  Influence cross-functional teams through effective communication.

 

Qualifications 

 

At least 8 years of HR managerial experience including being HR function head, business partner to Managing Director.  Work experience in retail/FMCG experience is an advantage.  Strong understanding of local labour laws and HR practices in Australia and New Zealand Strong leadership skills and experience managing diversity Proven experience in leading diverse teams (Talent Acquisition/Development and HR operations) Strong consultative, coaching, communication and influence skills Demonstrated expertise in HR service delivery Excellent influence, interpersonal communication, problem solving, follow up and creative solution generation skills General business acumen, analytical and numerate    Strong computer skills with MS Office (Word, Powerpoint, Excel) and HRIS (Oracle or similar)  Must be planned and organized, sufficiently detail oriented Bachelor degree in Human Resources or related discipline Available for travel within Australia & New Zealand

Preferred 

Post graduate qualification BA / BS or MBA degree More than 12 years of HR work experience with outstanding track record