Sinch is pioneering the way the world communicates. More than 150,000 businesses rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

The essence of the role

This is a Human Resources leader supporting our Latin America region.  This role will be critical in driving HR strategy and operations across the region as they partner with colleagues across the globe.  This is an opportunity to be part of an exciting journey driving business results through development and transformation of our talent strategy. 

Role and Responsibilities of HR Director, Latin America

Translate the business needs and priorities into a clear HR road map that is anchored and implemented in collaboration with regional leadership. Drive HR initiatives and activities together with your stakeholders across the region. Prioritize and partner with the business on how to build high-performing teams, efficient organizations, and critical competencies and capabilities for the future state of the business. Partner with HR colleagues across various HR functions and Global HR Communities of Practice to further advance, and tailor by region where necessary, in such areas as organizational development, culture and engagement, diversity and inclusion, compensation and benefits, leadership development, and other HR areas as prioritized. Oversee HR operations and support for our teams in the entire LatAm region. Together with your Brazil-based HR colleagues, you hold together an end-to-end regional HR support for all Business Units in the region, covering the full range of HR processes (employee relations, HR policies, HR cyclical processes, HR administration, etc.).

Oversee and ensure that the regional organization is compliant with local employment laws and regulations to effectively reduce legal risks and ensure regulatory compliance. Partner with legal and other colleagues to ensure

compliance in all countries in the LATAM region. Support the cultural integration. Embed and embolden our Sinch culture and core values. You drive and strengthen the company culture by being an inspiring champion and role model.