Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:**Must live in or near North Carolina for this position**

Required Experience

The ideal candidate must have experience in Employee Engagement, understanding the unique challenges associated with the healthcare field.

Required Education

Bachelors (Required): Business, Communications, Human Resources, Public Relations, Organizational Development

Required Skills

Strong interpersonal and communication skills, with the ability to interact effectively with employees at all levels.

Discretion and integrity in handling confidential information.

Proficiency in Microsoft Office Suite required.

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Excellent organizational and multitasking abilities, with a keen attention to detail.

Excellent time management skills with a proven ability to meet deadlines.

Assertive, creative, and resourceful with excellent problem-solving skills.

Ability to function well in a high pace environment.

Proficient with Microsoft Office Suite or related software.

This Opportunity:The primary role of the Employee Engagement Manager is to develop and oversee strategies aimed at enhancing the experience between managers and employees, actively influencing corporate culture, and ultimately retaining talent to reduce turnover. The Employee Engagement Manager serves as liaison between the HR department and employees, providing personalized assistance and support for various HR-related issues. This individual is dedicated to driving stronger engagement and opening lines of communication with managers and new employees by managing the communications of meetings, launching Human Resources programs and initiatives, and crafting HR-related messages. Additionally, the Employee Engagement Manager will create and manage employee engagement programs that energize the employee experience.

What You'll Do:

Serve as the primary point of contact for employees seeking HR assistance, responding promptly and professionally to inquiries regarding forms, processes, policies and procedures, and general HR-related questions.

Utilize HRIS to document employee encounters and follow-up.

Guide new hires through the onboarding process and assist with integration into the company culture.

Maintain regular touchpoints with new employees at 30, 60, and 90 days to ensure their smooth integration and address any concerns or questions.

Responsible for metrics, reports, goal setting, survey administration; ensures stay interview completion and related forecasts are reported to management.

Develop, maintain, distribute and monitor turnover reports at the organization, department and manager level and calculate vacancy cost to the agency per position.

Develop and communicate long-term, positive employee relations strategies and retention initiatives that foster and promote a culture of excellence. Establish engagement and retention goals at least annually.

Collaborate with management to organize employee engagement activities, recognition programs, and events aimed at fostering a positive and inclusive workplace culture.

Work closely with management and employees to improve work relationships, build morale, increase employee engagement and retention, and reduce turnover.

Provide HR policy guidance and interpretation.

Develop and analyze stay interviews for both continuing and newly hired employees and provide recommendations for improvement.

Evaluate the effectiveness of employee relations programs using metrics.

Handle confidential and sensitive information with discretion, integrity, and professionalism.

Maintain training as required and requested.

Administer significant portions of rewards and recognition programs including the Monarch Employee and Recognition Committee.

Perform other related duties as required and assigned by your supervisor.

Driving and travel may be required. #M0NC.

Education We're Looking For:Bachelors: Business (Required)

Certifications We're Looking For:Drivers License (Valid) - USA, PHR/SPHR - Society for Human Resources Management, SHRM-CP/SHRM-SCP - Society for Human Resources Management

Experience We're Looking For:Experience in the Healthcare Industry, Experience with employment laws, regulations, and best practices., Experience with HRIS systems., Prior Employee Relations or HR generalist experience., Workday Experience

Schedule:Monday - Friday 8am-5pm
**Must live in or near North Carolina for this position**

Target Weekly Hours:40

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. 

Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.