HR Generalist Job Number: JO-2501-10819 Location (City, State): Easton, PA Employee Group: Regular Shift: Day Travel: 0% Site Name: Easton 2 Fulfillment Center Is Remote Eligible: No Pay: Human Resource Generalist At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for an HR Generalist. Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands. Role Summary: The Human Resource Generalist will support operations and the business leaders. They will perform administrative duties for HR, assisting HR Manager in policy formulation, salary administration and with employee relations. They will help with coordination of orientation and training sessions for new employees. Ensure smooth communication with employees and timely resolution of their queries. The Human Resources Generalist will support our fulfillment operations business with employee relations. This role will directly report to the Human Resources Manager. Responsibilities: + Perform administrative duties for HR + Work closely in partnership with HR Business partner. + Assist with policy formulation, and salary administration. + Help with coordination of orientation and training sessions for new employees. + Ensure smooth communication with employees and timely resolution to their queries. + Respond and resolve HR related inquiries from employees, managers, HR Central (e.g. Compensation, Benefits, Talent Acquisition and Organization Development, Payroll) and Vendors via phone, email, etc. + Conducts investigations and advises on employee complaints and grievances (e.g., discrimination, harassment, retaliation). + Maintain accurate employee related records and case notes in HR systems, incl. Serena the case management intake system to record case notes. + Provides jurisdictionally appropriate legal advice and interpretation on employment legislation and handles most aspects of involuntary employee terminations in partnership with the HR Manager. + Provides coaching and advice to managers on performance management and corrective action based on the Radial disciplinary process, enabling them to implement performance improvement processes which are consistent across business entities. + Participate in HR related projects (e.g. policy updates/rollout, continuous improvement) + Prioritize tasks effectively and work in a team-oriented, collaborative environment operating with the highest degree of integrity and discretion + May deliver presentations and training to managers and/or employees + Builds and maintains strong, trust-based relationships with stakeholders at all levels of the business as well as with HR Managers, Legal, HR Central, Comp. and Benefits, Talent Acquisition and with external advisors. + Facilitates discussion focus groups with employees and various levels of leadership as required. Conducts exit interviews for all employees who voluntarily terminate their employment. + Assists with job fairs and community outreach related to hiring hourly and salaried positions as needed. Qualifications: + Working experience in Human Resources required, additional experience in a customer service environment is a plus + Bachelor’s Degree or equivalent + Degree or certificate in Human Resources or related discipline preferred + Strong verbal & written communication skills + Able to work in fast-paced environment, flexible and adaptable to change + Ability to deal with ambiguity + Integrity and Trust + Flexible and versatile + Demonstrate patience and understanding + Approachability and willingness to work side by side with all levels of our employee base + Flexible to be available to 1st, 2nd, and weekend shifts as needed + Affinity to Tools and system (Workday, Job Science (applicant tracking system) + Spanish speaking preferred Travel: . + This position is not remote. + Travel is not required. Benefits: + Opportunities to develop and explore career advancement + Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding + Family planning coverage, including Fertility & Adoption benefits + 401K matching after 6 months with immediate vesting + Generous PTO + Educational assistance and more! Hours: Monday to Friday 5:00pm to 1:30am. Must be available to work additional hours as needed. Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law. Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing . We will work to assist disabled job seekers whose disability prevents them from being able to apply online. Want to join an organization with an inclusive work culture? No need to look any further. Apply now! Access this link to review our privacy notice: #RadialIndeed24 Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.