Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.

Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR.  Join us and make a positive impact on human and animal health.

Job Details

The HR Generalist II role is a crucial part of the HR Solutions Centre (HRSC) within Lithuania. Under general direction and reporting to the HRSC Tier 2 Leader, this role executes all Tier 2 processes sitting within the HRSC supporting the Europe, Middle East and Africa (EMEA) region of Cencora. 

REPORTS DIRECTLY TO:

HRSC Tier 2 Leader

PRIMARY DUTIES AND RESPONSIBILITIES:

Respond to and resolve specific process or queries passed to them by the HRSC Tier 1 team in LithuaniaProvide Tier 2 support in at least two of the following E2E (End to End) processes: Recruitment, Onboarding, Workforce Data Management, Employee Relations, Performance Management, Compensation.Provide general Tier 2 support for at least two of the following ‘large’ European countries; France, Germany, Lithuania, Netherlands, Norway, Spain, UKWhere necessary, work with the Tier 2 In Country resources for those countries to resolve question.Help to identify recurring issues and propose solutions for service enhancement to the HRSC Tier 2 Team leaderWork within agreed SLAs for both response and resolution timeAct on any specific survey feedback receivedWork closely with the Operational Excellence and Training teams to identify and implement areas of improvement.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year Bachelor's Degree Program or equivalent combination of experience and education.1-3 years of directly related and progressively responsible experience in human resources.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Strong verbal and written communication skills in Lithuanian and English; A knowledge of any of the following languages would be an advantage but is not necessary: French, Dutch, German, Norwegian, Romanian, Spanish, Turkish).Demonstrable experience of knowledge in one or more of the following E2E processes: Recruitment, Onboarding, Workforce Data Management, Employee Relations, Performance Management, Compensation.Adept at handling sensitive and confidential situationsStrong interpersonal skillsKnowledge of relevant legislation, policies and regulations in at least one of the following European countries would be an advantage: France, Germany, Lithuania, Netherlands, Norway, Spain, UKAbility to resolve employees’ issues quickly and efficientlyAbility to represent a positive and professional imageComputer savvy with strong working knowledge of relevant software, e.g. Microsoft OfficeKnowledge of Service-Now and Workday systems would be an advantage.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelor's Degree Program or equivalent combination of experience and education. Normally requires a minimum of one (1) to three (3) years directly related and progressively responsible experience; HR experience preferred.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Ability to communicate effectively both orally and in writing Adept at handling sensitive and confidential situations Strong interpersonal skills Excellent presentation skills Strong analytical skills Strong organizational skills; attention to detail Ability to resolve associate issues quickly and efficiently Familiarity with Labor Law, EEO/AAP, Recruitment, Compensation & Benefits Ability to represent a positive and professional image Strong knowledge of Microsoft Word, Excel, Power Point and Outlook Ability to implement processes resulting in satisfactory audit practices

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

The noise level in the work environment is generally quiet.

PHYSICAL AND MENTAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. 75% or more time is spent looking directly at a computer. Associate is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise.

LI- #Hybrid

What Cencora offers

We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures

Full time

Gross Salary Range (Monthly)

Affiliated Companies:Affiliated Companies: World Courier (Lithuania) UAB