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We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleHR Generalist II
LocationCleveland
FacilityCleveland Clinic Main Campus
DepartmentHR Services-Caregiver Office
Job CodeT99150
ShiftDays
Schedule8:00am-5:00pm
Job Summary
Job Details
Join a dynamic HR team supporting the heart of Main Campus Operations at the Crile Building. In this critical role, you will partner closely with departments including Materials Handling, Sterile Processing, Facilities Engineering, Preventative Medicine, and other potential clinical areas.
This position is ideal for a candidate with strong employee relations experience. You will play a pivotal role in managing complex day-to-day issues, including attendance and adherence to policies and procedures. Your ability to navigate sensitive conversations, deliver clear guidance, and support leadership through employee relations challenges will be key to your success.
A caregiver in this position works 8:00am - 5:00pm on-site 5 days per week.
A caregiver who excels in this role will:
Under the direction of the Director HR Services, support the HR strategic plan and established Objectives & Key Results (OKRs) for the assigned areas.
Act as a confidential advisor on performance management, disciplinary actions, performance improvement plans, and investigations.
Counsel client groups and facilitate conflict resolutions.
Interpret and advise on policies and programs encompassing all aspects of Human Resource Management to all levels of caregivers.
Conduct investigations and make recommendations to business leaders.
Facilitate the Right of Review process.
Build and maintain relationships with the various human resources center of excellence (COE) partners and ensure communication of programs and their implementation to all employees.
Navigate and pull reports from various systems such as Kronos, HRIS (Workday), My Learning, etc.
Analyze HR and business metrics and provide recommendations to the HR Director and leadership.
Support regulatory practices to promote fair and equitable treatment of caregivers.
Maintain regulatory knowledge and expertise.
Partner with the legal department as needed/required.
Determine development needs of specific segments of the organization and provide developmental training.
Provide support in workforce planning to include partnering with talent acquisition and compensation to review requests such as promotions, equity reviews and job reclassifications and providing recommendations to leadership.
Support the process for all regulatory/accreditation surveys such as Joint Commission, CMS and ODH.
Monitor compliance with organizational initiatives (e.g., compliance modules, flu, engagement, etc.)
Participate in organizational leadership councils and committees as appropriate.
Minimum qualifications for the ideal future caregiver include:
Bachelor’s Degree in Human Resources, Business or a related field and five years of progressive HR experience OR High School Diploma/GED and nine years of experience OR Associate’s Degree and seven years of experience
Knowledge of employment and labor laws (EEO, FLSA, OSHA, FMLA, ADA, NLRA, etc.)
Strong critical thinking, relationship building, communication, group facilitation and presentation skills
Proficiency in Microsoft Office applications
Preferred qualifications for the ideal future caregiver include:
Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) Certifications
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Ability to perform work in a stationary position for extended periods.
Ability to travel throughout the hospital system and, in some locations, off-site.
Ability to operate computer and other office equipment.
Ability to communicate and exchange accurate information.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities