**Company description** Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. **Overview** **Lifecycle Operations Apprentice** This is an 18 Month Apprenticeship / 32 hours per week (over 4 or 5 days). We work a hybrid model at PS, with an expectation of 3 days in our Farringdon office per week. Ready to redefine the world with a global company that's revolutionising the digital landscape? Today, clients in all industries are moving from digital enablement to placing digital at the core, and Publicis Sapient has an unprecedented opportunity to help them succeed. About your role: The Global People Services team believes in delivering a fantastic people experience for our people at Publicis Sapient. As part of the Global People Services team, you will have the opportunity to gain hands-on experience in HR operations, learning how to create a great employee experience. This entry-level role is perfect for someone eager to develop foundational HR skills in a fast-paced, global environment. The ideal person will be dynamic, process orientated, have a drive for learning, with strong inter-personal skills, and be passionate about delivering fantastic operations for our people. **Responsibilities** + Own and manage specific aspects of the employee lifecycle, such as (pre)-onboarding, right-to-work/visa compliance, payroll inputs, and employee exits. + Support key employee lifecycle moments, such as maternity leave, long-term sickness, and exit processes, ensuring a smooth experience. + Respond to HR-related queries in a professional, timely, and supportive manner. + Provide administrative support to the People team, ensuring smooth HR operations. + Identify opportunities for process improvements, helping to streamline workflows and enhance the overall employee experience. + Support HR projects, including new technology rollouts, system enhancements, and data collation for audits. **Qualifications** **Apprenticeship Qualification** This role includes enrollment in a Level 3 Human Resources Support apprenticeship qualification, fully funded by Publicis Sapient. This structured learning program will provide you with the knowledge and skills needed to build a strong foundation in HR, while gaining practical experience in a global company. **Job Requirements:** **Education & Professional Qualifications:** + At least 5 GCSE’s at grade 9-4 / A*- C including Mathematics & English + At least 3 A-Levels or (or equivalent) preferred **Experience Guidelines:** + A keen interest in creating a positive experience for employees throughout their journey in the company + Highly organised with attention to detail and a willingness to follow processes + Eager to learn and contribute to improving ways of working + Able to work effectively within a team in a structured environment + Open to change and comfortable adapting to new situations + Basic analytical skills with an interest in using data to support decision-making + Strong communication skills and a willingness to build relationships across teams + Enthusiasm for working in a diverse, global environment **Additional information** Publicis Sapient UK is a Disability Confident employer and is dedicated to fostering an inclusive and accessible work environment. We encourage individuals with disabilities and long-term conditions to apply for this position, and we will provide adjustments where possible throughout the recruitment process. If you require any adjustments at any point in the process, please get in touch as soon as possible by emailing hiringuk@publicissapient.com. Publicis Sapient UK will then work with you to explore and implement adjustments as and where these are possible. If you have any questions regarding adjustments, please email us at hiringuk@publicissapient.com.