Overview Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Details: Job Title: HR Manager Location: Curacao, Bonaire, St. Marteen Reporting to: Head HR Job Summary Implement a variety of human resource-related programs to ensure that the organization’s current and future human resource requirements are met. These programs may include: recruitment; compensation/remuneration; benefits; performance evaluation & development; organizational development; payroll; employee communications; employment/industrial/labor relations. Job Responsibilities Establish an annual Action Plan for the country/station and associated HR budget in line with country/station HR strategy and direction. Monitor the achievement of the Action Plan against HR milestones and KPI’s (e.g. Employee Satisfaction, Productivity, Employee retention). Take part in business reviews to provide status against defined HR targets to date and to identify proactively current and future people related issues as well as solutions/new opportunities. HR Delivery Ensure HR operational processes and systems are meeting required standards in terms of internal business partner’s satisfaction, legal and Swissport requirements Evaluate the organization’s future workforce needs in order to recommend changes to the organization’s human resource strategy and adapt existing current human resource programs to meet these needs Direct and control recruitment and selection programmes to deliver effective and timely results Implement effective market driven compensation and benefit programmes to ensure the country/station attracts and retains the right talent whilst maintaining fairness and consistency in terms of reward and recognition Direct and co-ordinate works council/union relations for the country/station and direct employee communications Development of organisational capability Lead succession and talent management within the business to identify its capability strengths and gaps and plan effectively to ensure appropriate staffing that will meet current and future needs Lead strategic organization wide projects focused on the development of high potentials and young leaders Implement management development initiatives and career development activities for the country/station within the corporate framework Drive performance management processes within own country/station and motivate/ inspire management to set high standards of performance and hold employees firmly accountable for meeting those standards Provide coaching and support to management in own country/station to assist them to work with their employees to achieve their performance standards Contribute to driving world class employee satisfaction within own country/station through the implementation of relevant organisational initiatives that build on employee commitment Employee Relations Monitor industrial relations and employee relations developments to prevent disputes Provide recommendations to senior management and direct negotiations with unions, industry groups and industrial authorities to determine agreements and minimize the possibility of industrial disputes or to facilitate the resolution of any disputes Change Management Facilitate and support change programmes/ initiatives to achieve a client driven business to ensure maximum effectiveness, minimise the loss of key employees and maintain effective employee relations Provide sound HR advice and guidance to management on the implementation of change within their own departments Provide thorough leadership on HR matters as a member of the Country/station Management team Foster an environment of co-operation between functions within country/station, managing change as needed Team Management Lead, direct, evaluate and develop a team of human resource professionals to ensure that the organization’s human resource strategy is implemented effectively and within established budgets and that the organization complies with all relevant regulations, laws and employment standards Qualifications & Competencies University Degree in Human Resources Management (HRM) or related subject Minimum: Chartered Institute of Personnel & Development (CIPD) or equivalent professional qualification in HRM Minimum of 7-10 years HR experience, 5 of which should be in a managerial position Excellent knowledge of local language and English. Knowledge of additional languages will be considered an advantage Strong knowledge of local labour laws Financially competent, able to assimilate and interpret financial data Ability to implement Strategic plan and motivate team to deliver high quality standards Strong knowledge of business management principles and practices High energy, personal presence and maturity as components of leadership ability in order to facilitate the best decision making and values Excellent decision making skills based on facts and analyses Excellent communication skills with the ability to influence a range of audiences Highly developed presentation skills Personal and professional integrity of the highest order At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at Swissport Careers to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!