Job Description SummaryIn this role, you will be responsible for ensuring daily service delivery standards are achieved while performing various routine transactional tasks for HR Operations. Have a basic knowledge of the HR systems and processes to perform your job. Identify and resolve operational issues and support process improvements within your defined scope of work. Work cross functionally with internal teams and suppliers and become a contributing member of the team.  

Job Description

GE Healthcare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally.

We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health -digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

Essential Responsibilities  

Handle all customer enquiries in a professional, courteous & timely manner 

Consistently follow defined HR processes, challenging steps that may not make sense / add value 

Maintain  process documentation in accordance with local labor legislation & Data Privacy regulations 

Provide and maintain documentation of HR lifecycle and employee lifecycle and other HR processes 

Maintaining Workday database, ensuring highest standards of completeness, accuracy, and compliance with relevant legislation HR and regional People Operations requirements 

Develop a strong working relationship with the GE HealthCare HR, People Leaders, and Employee communities through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues 

Proactively engage HR and regional HR partners & customers to ensure timely resolution of transactions 

Actively seek customer feedback & use it to improve our service offering 

Deliver on commitments, manage expectations & keep customers informed on progress –taking clear accountability and ownership throughout the process 

Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE HealthCare policy requirements 

 

Qualifications/Requirements  

Country Specific Requirements 

Bachelor's Degree in in related field or studying toward a degree in related field 

Fluency in local language and English knowledge both verbal and written 

Previous experience (minimum 1 year) in any Service Delivery / Customer Operations center or HR Contact/Service Center role, ideally within a multinational organization 

Location:  Preference to have the candidate located in one of the following countries:  Hungary 

  

 

Desired Characteristics  

Solid interpersonal skills: ability to work effectively in a team-based environment 

Organizational skills, attention to detail, and accuracy 

Effective communication skills through written and verbal communication and consistently deliver high quality customer service in a professional manner  

Proficiency in HR systems (ex. Workday) and technologies  

Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity 

Experience of working in a fast-paced, customer-oriented environment 

Proven ability to work professionally & proactively with a remote client base 

Ability to identify frequent customers / process issues and be able to suggest process, procedure, and training improvement opportunities  

Ability to maintain confidentiality and handle sensitive information with discretion 

Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) 

GE Healthcare  is an Equal Opportunity  Employer  where inclusion matters.  Employment  decisions  are  made  without regard  to race,  color, religion,  national or ethnic  origin, sex, sexual  orientation,  gender  identity  or expression,  age, disability,  protected  veteran  status  or other  characteristics protected  by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No