Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of HR PMO

Business: Human Resource

Location: Bangalore, Hyderabad or Gurgaon

The Programme Management Office is the information hub for programmes, projects and smaller scale change (used interchangeably throughout) within the HR Portfolio and involves tracking/reporting, assurance/quality control, reporting, financial/resource tracking, risk/issue tracking, change control, in addition to providing guidance to change delivery teams.

Role Purpose

Tracking status of programme deliverables and milestones Programme level risk and issue co-ordinationSupporting the adoption of the initiative lifecycle and methodologiesMonitoring the status of projects transitioning into BAU Ensuring compliance of initiatives with HSBCs Change Framework and the HR Change Governance ProcessCoordination of the regular programme level reporting cyclesCo-ordination of project Governance arrangementsPost completion and lessons learned reviewsProgramme level workshops and knowledge sharing on best practice across the HR FunctionAdditional responsibilities include assisting the PMO Management Team with defining and updating PMO processes, standards and governance and contributing to quality reviews.

The Opportunity:

The HR PMO role has been created within the HR Strategy Transformation team to manage PMO activities for programmes across the HR FunctionThe role holder will provide stakeholders with consistent management information to support decision making at the initiative levelThe role holder will engage with a wide spectrum of stakeholders across the HR Business, HRIT and Transformation, a key element of this role is to manage these relationshipsThe role holder will lead, influence, motivate and guide stakeholders, and members of the wider PMO team in driving and explaining what good looks like and how this can be achievedThe role holder will work in alignment with HSBC’s Change Framework and Values

Role Dimensions

The role holder will drive and manage best-in-class PMO standards for governance and other PMO activities across programmes they are supportingThe role will require co-ordination of people and processes across organisation boundariesThe role holder will support delivery of complex transformational change with regulatory and high profile internal drivers The role holder will have not have direct line management responsibilities, but will need to deliver through matrix management

Principal responsibilities

The PMO will play a key role in the management and control of the initiatives within the HR Portfolio. Supporting initiation, design and delivery of programmes through waterfall, agile or hybrid approaches, the role holder will manage the Project Management Office to provide effective support for the Programme Leadership Team and workstream Change Leads under the HSBC Change Framework. The PMO will:

Establish support core PMO processes including project reporting, risks issues management, project governance processes, planning and dependency management, financial reporting, resources planning and trackingWork with programme management to produce regular and ad hoc reporting for presentation to a range of levels within the organisation Maintain working understanding of the objectives, plans and risks of the wider HR programmes Develop effective relationships with key programme stakeholdersLiaise with other HR Change programmes to develop plans and manage cross-dependenciesProvide input to related programme governance forums, to advise stakeholders on status, delivery feasibility, plans, dependencies, risks and issues.Identify relevant contributors to the project reporting processes, and ensure they are fully engaged and understand their required inputs and timelinesClearly communicate progress, issues and successes to stakeholdersDeliver an effective and efficient project reporting process, including management of operational risks associated with the programmeEnsure adherence with Change Framework and use of standard project management tooling e.g. Clarity.Manage all regulatory and compliance matters and Non-Financial Risks (NFRs). Implement best practice in risk policies and governance frameworks.Track progress of mitigating actions for risks/issues/ dependencies and highlights any scope changeAnticipate risks/ issues/dependencies that are not easily evident and help others to recognise themCreate an environment which anticipates risk, ensuring action is taken to quantify and mitigate themCommunicate changes in policy and governance effectively, reinforcing risk processes within the project / programme team

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of HR PMO

Business: Human Resource

Location: Bangalore, Hyderabad or Gurgaon

The Programme Management Office is the information hub for programmes, projects and smaller scale change (used interchangeably throughout) within the HR Portfolio and involves tracking/reporting, assurance/quality control, reporting, financial/resource tracking, risk/issue tracking, change control, in addition to providing guidance to change delivery teams.

Role Purpose

Tracking status of programme deliverables and milestones Programme level risk and issue co-ordinationSupporting the adoption of the initiative lifecycle and methodologiesMonitoring the status of projects transitioning into BAU Ensuring compliance of initiatives with HSBCs Change Framework and the HR Change Governance ProcessCoordination of the regular programme level reporting cyclesCo-ordination of project Governance arrangementsPost completion and lessons learned reviewsProgramme level workshops and knowledge sharing on best practice across the HR FunctionAdditional responsibilities include assisting the PMO Management Team with defining and updating PMO processes, standards and governance and contributing to quality reviews.

The Opportunity:

The HR PMO role has been created within the HR Strategy Transformation team to manage PMO activities for programmes across the HR FunctionThe role holder will provide stakeholders with consistent management information to support decision making at the initiative levelThe role holder will engage with a wide spectrum of stakeholders across the HR Business, HRIT and Transformation, a key element of this role is to manage these relationshipsThe role holder will lead, influence, motivate and guide stakeholders, and members of the wider PMO team in driving and explaining what good looks like and how this can be achievedThe role holder will work in alignment with HSBC’s Change Framework and Values

Role Dimensions

The role holder will drive and manage best-in-class PMO standards for governance and other PMO activities across programmes they are supportingThe role will require co-ordination of people and processes across organisation boundariesThe role holder will support delivery of complex transformational change with regulatory and high profile internal drivers The role holder will have not have direct line management responsibilities, but will need to deliver through matrix management

Principal responsibilities

The PMO will play a key role in the management and control of the initiatives within the HR Portfolio. Supporting initiation, design and delivery of programmes through waterfall, agile or hybrid approaches, the role holder will manage the Project Management Office to provide effective support for the Programme Leadership Team and workstream Change Leads under the HSBC Change Framework. The PMO will:

Establish support core PMO processes including project reporting, risks issues management, project governance processes, planning and dependency management, financial reporting, resources planning and trackingWork with programme management to produce regular and ad hoc reporting for presentation to a range of levels within the organisation Maintain working understanding of the objectives, plans and risks of the wider HR programmes Develop effective relationships with key programme stakeholdersLiaise with other HR Change programmes to develop plans and manage cross-dependenciesProvide input to related programme governance forums, to advise stakeholders on status, delivery feasibility, plans, dependencies, risks and issues.Identify relevant contributors to the project reporting processes, and ensure they are fully engaged and understand their required inputs and timelinesClearly communicate progress, issues and successes to stakeholdersDeliver an effective and efficient project reporting process, including management of operational risks associated with the programmeEnsure adherence with Change Framework and use of standard project management tooling e.g. Clarity.Manage all regulatory and compliance matters and Non-Financial Risks (NFRs). Implement best practice in risk policies and governance frameworks.Track progress of mitigating actions for risks/issues/ dependencies and highlights any scope changeAnticipate risks/ issues/dependencies that are not easily evident and help others to recognise themCreate an environment which anticipates risk, ensuring action is taken to quantify and mitigate themCommunicate changes in policy and governance effectively, reinforcing risk processes within the project / programme team

Technical Skill Requirements

Project management skills in a complex and/or regulatory environment, with strong risk, issue and dependency management skillsUnderstanding of data compliance governance processes, and familiarity with HSBC processes preferred (for internal applications only)An understanding of systems delivery lifecycles and delivery methodologiesAbility to structure problems and identify solution optionsProficient in Microsoft Office applications (Word, Excel, Visio, PowerPoint, Project)Understanding of HSBC’s Change Framework and Values (for internal applications only)

Personal Skill Requirements

Excellent stakeholder management skills, with the ability to build relationships at a range of levels of seniorityExcellent organisational and prioritisation skillsMature and independent - able to work with little supervisionCommitment to delivery, with an ability to drive activities to conclusionAbility to professionally and effectively present information and respond to questions from all levels of managementAbility to maintain effective oversight over a range of activities, and effectively prioritise and escalateA self-starter with excellent written/verbal communication skillsTeam player able to manage conflict and conflicting prioritiesAbility to provide effective direction to more junior colleaguesAbility to quickly attain understanding of new systems and processes

Experience

Minimum of 5 years of PMO expExperience of working with audit and compliance functions, in a project contextExperience of mobilising project activity, including establishing new workstreams and delivery processesExperience in change management, including IT systems implementation, across a large organisationTrack record of successful delivery in a matrix management contextExperience of working in a large, global banking organisation would be preferable

What additional skills will be good to have?

Relevant Project/Programme management professional qualification such as PMP or Prince 2 (preferred)Strong experience of using Clarity, CA Workbench, Rally, Jira, SharePoint (desirable but not essential)

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued By HSBC Electronic Data Processing (India) Private LTD

Technical Skill Requirements

Project management skills in a complex and/or regulatory environment, with strong risk, issue and dependency management skillsUnderstanding of data compliance governance processes, and familiarity with HSBC processes preferred (for internal applications only)An understanding of systems delivery lifecycles and delivery methodologiesAbility to structure problems and identify solution optionsProficient in Microsoft Office applications (Word, Excel, Visio, PowerPoint, Project)Understanding of HSBC’s Change Framework and Values (for internal applications only)

Personal Skill Requirements

Excellent stakeholder management skills, with the ability to build relationships at a range of levels of seniorityExcellent organisational and prioritisation skillsMature and independent - able to work with little supervisionCommitment to delivery, with an ability to drive activities to conclusionAbility to professionally and effectively present information and respond to questions from all levels of managementAbility to maintain effective oversight over a range of activities, and effectively prioritise and escalateA self-starter with excellent written/verbal communication skillsTeam player able to manage conflict and conflicting prioritiesAbility to provide effective direction to more junior colleaguesAbility to quickly attain understanding of new systems and processes

Experience

Minimum of 5 years of PMO expExperience of working with audit and compliance functions, in a project contextExperience of mobilising project activity, including establishing new workstreams and delivery processesExperience in change management, including IT systems implementation, across a large organisationTrack record of successful delivery in a matrix management contextExperience of working in a large, global banking organisation would be preferable

What additional skills will be good to have?

Relevant Project/Programme management professional qualification such as PMP or Prince 2 (preferred)Strong experience of using Clarity, CA Workbench, Rally, Jira, SharePoint (desirable but not essential)

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued By HSBC Electronic Data Processing (India) Private LTD