At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job DescriptionThis position is responsible for the design and delivery of digital capabilities to enhance employee experiences, promoting cross functional collaboration to drive innovation while working in an agile framework to deliver the highest value. Participates or facilitates sessions to design the automation of business processes, business rules and workflows that are scalable to allow for rapidly changing experiences and strategies. Recognizes the needs of business customers, identifies the outcomes to achieve, identifies gaps and potential fits, participates in release and product planning while managing delivery expectations. Provides input to product roadmaps for Digital HR strategic web and mobile platforms including but not limited to Workday, ServiceNow, Kronos, Cornerstone, Varicent and others. Conducts evaluations of new applications, modules or vendors including defining business and technical requirements, creating comparisons of multiple solutions, identifying fit gaps and managing the requests for proposal process. Collaborates with leadership, IT, functional stakeholders, global experience owners and service center teams to shape and design positive customer experiences. Partners with vendors on their software and cloud roadmaps, upgrades, restoration of service or resolution of problems. Researches and minimizes reported problems or pain points within HR platforms, drives resolution of issues, analyzes security issues and recommends corrective and proactive action. Researches and builds analytics that measure Product adoption, successes and opportunities for future enhancements. Identifies and develops strategy and cases, participates, facilitates and/or manages all technology testing including defining and executing automated testing scripts.Basic Qualifications
- Bachelor's degree in Information Systems or Computer Engineering, or equivalent work experience
- One to three years of relevant technical experience- Must have ServiceNow experiencePreferred Skills/Experience
- Basic knowledge of technology desktop software and tools (e.g. Microsoft office suite, Windows infrastructure), industry trends and tools and key enterprise software
- Working knowledge of HR functions and business rules including payroll, compensation, recruiting and staffing practices and benefits
- Working knowledge of one or more key platforms such as Workday, ServiceNow, Cornerstone, Kronos, Varicent or other Cloud based HR solutions and end user experiences
- Ability to identify threats and vulnerabilities in cloud environments
- Ability to work within the team to identify opportunities for knowledge and communication self-help
- Ability to read, design, analyze and update workflow, process flow or system diagrams
- Ability to write and analyze reports, review system audit reports and make recommendations on process or technical changes

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $81,515.00 - $95,900.00 - $105,490.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.