On the job you will: 

Social Insurance Declaration: Handle all aspects of SMUI declaration, including processing increments, decrements, salary adjustments, and promotions.Manage claims related to maternity leave, paternity leave, sick leave, and other absences.Update personal information in the Social Insurance Book.Perform monthly reconciliation between SMUI declarations and payroll records.Benefits administration: health insurance and personal accident, health check-up and pension, making sure all benefit-related tasks are processed smoothly.Healthcare Registration: Ensure health insurance and personal accident program for to be updated properly monthly and support staff about claim procedure or benefit inquiry when required.Health Check-up: Organize and manage annual or periodic health check-ups for employees. Coordinate with healthcare providers to schedule appointments and ensure all employees complete their check-ups.Pension Administration: Oversee the enrollment, contributions, and withdrawals for employee pension plans.Off-boarding Process: Manage the off-boarding process for departing employees, ensuring compliance with company policies and legal requirements. Update all relevant systems and records to reflect the employee's departure.Administrative Tasks:Tax Code & Dependent RegistrationPrepare PIT (Personal Income Tax) data and send PIT e-invoices, input PIT data into HTKK and prepare monthly summary income reports based on payroll.Labor Contract Management: Manage labor contracts and maintain employee personnel files (P-files).Scan, file, and mail POS documents via post.Support various HR activities as needed.Handle other ad-hoc tasks as assigned by the HR Manager.Payment Processing: Concur, Cashbook Lawson, and other relevant systems.Business Visa Coordination

What motivates you?

You obsess about customers, listen, engage and act for their benefits You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes  You thrive in teams, and enjoy getting things done together You take ownership and build solutions, focusing on what matters  You do what is right, work with integrity and speak up You share your humanity, helping us build a diverse and inclusive work environment for everyone  

How you will create impact?

The HR Operations Analyst will handle SMUI declarations, benefits administration, off-boarding, tax registration, PIT data, labor contracts, payment processing, business visa coordination, and other HR tasks, requiring a Bachelor's degree, 2-4 years of HR experience, and strong skills in HR processes, multitasking, detail orientation, confidentiality, communication, labor law, and Microsoft Office, especially Excel.

What we are looking for

Education: Bachelor's degree in Human Resources, Business Administration, or a related field.Experience: 2-4 years of experience in HR operations or a similar role.Skills:Thorough understanding of HR processes and proceduresExcellent multitasking, prioritization, and time management skillsHigh attention to detail and accuracyAbility to handle sensitive and confidential informationStrong communication and interpersonal skillsKnowledge of labor laws and best practicesProficient in Microsoft Office Suite, especially ExcelProactive attitude and willingness to take on new challenges

What can we offer you?

A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.

Our commitment to you

Our mission, to be a part of making Decisions Easier and Lives Better A leadership team dedicated to your growth and success  A bold ambition and set of goals to be a leader in driving transformation in our industry  Our best. Every day.  

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

In Office