At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.
Come join us in delivering better outcomes for our clients around the world!
What is HR Shared Services Team responsible for?HR Shared Services maximizes global HR efficiencies, creates capacity for the HR division, increases global process consistency, and improves the customer experience across the enterprise. As the first point of contact for tier-one client needs, HR Shared Services provides broad support for our technology solutions, as well as operational and business administration support.
We are looking for a new hire to join our team as an HR Shared Services Specialist. If you enjoy working in a fast-paced environment, have exceptional problem-solving skills, and are passionate about technology, process improvement, and continuous learning, this role might be for you.
The position typically serves as the first point of contact for resolving HR inquiries and requests via email or the employee self-service tool, askHR. The HR Shared Services Specialist will be responsible for delivering HR services in a timely manner and will have a strong customer-focused approach.
What are the ongoing responsibilities of HR Shared Services Specialist?Provide administrative support for the entire employee life cycle (onboarding, contracts, documentation, background checks, personal data, and personnel files etc.) for the Europe region
Schedule interviews and post job openings for the Europe region
Deliver superior customer service to employees and leaders
Assist employees with local regulations, HR policies, procedural questions, and Workday inquiries
Collaborate effectively with various teams to resolve employee queries
Maintain knowledge of processes, programs, and policies to assist employees
Update and maintain process documentation in the HR Knowledge Hub on SharePoint
What ideal qualifications, skills & experience would help someone to be successful?1-3 years of experience in Human Resources, Administration, or Operations
Proficiency in English and Polish, knowledge of French or German (a plus, but not required)
Excellent verbal and written communication skills
Strong problem-solving skills with a passion for technology, process improvement, and continuous learning
Strong skills in Excel/MS Office, knowledge of Workday is an additional value
Exceptional customer service orientation
This role is for 18 months.
Experience our welcoming culture and reach your professional and personal potential!Building teams with diverse skills, backgrounds, and experiences has always been important to us. Cultivating an inclusive culture where employees feel safe to share their voices is not only beneficial for our people, but also drives innovation and enables us to deliver better client outcomes. So, no matter your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We will provide you with tools, resources, and learning opportunities to help you excel in your career and personal life.
Hear more from our employees
We want our employees to be at their best. By joining us, you will connect with a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for staying physically and mentally healthy, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have you covered.
Learn more about the wide range of benefits we offer at Franklin Templeton in Poland
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
Franklin Templeton is committed to maintaining an ethical, transparent, and accountable work environment, which contributes to the integrity and success of the organization. We encourage the reporting of any known or suspected violations of national as well as EU laws through appropriate reporting channels available internally and externally. We ensure that whistleblowers who report such breaches are protected from retaliation and provided with safe and confidential reporting mechanisms.
Please see the procedure below – both in Polish and English