**Job Track Description:** + Performs tasks based on established procedures. + Uses data organizing and coordination skills to perform business support or technical work. + Requires vocational training, certifications, licensures, or equivalent experience. **General Profile** + Proficiency within a range of analytical or operational processes. + Completes atypical assignments. + Works within established procedures and practices. + May establish the appropriate approach for new assignments. + Acts as a resource for colleagues. + Completes work with limited supervision. **Functional Knowledge** + Has developed skills in a range of processes, procedures, and systems. **Business Expertise** + Understanding of how best teams integrate and work together to achieve company goals. **Impact** + Impacts a team, by example, through the quality service and information provided + Uses discretion to change work procedures and practices. **Leadership** + May provide guidance and support to junior team members. **Problem Solving** + Provides solutions to atypical problems based on existing precedents or procedures. **Interpersonal Skills** + Exchanges information and ideas effectively. **Responsibility Statements** + Prepares benefit calculations and reports. (e.g., accurate payment of vendor monthly billings, employee leave, and terminations) + Prepares year-end benefit statements and benefit record updates. + Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates. + Guides employees in the completion of appropriate forms, claims, calculation of benefits, and premiums. + Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees. + Processes relocation documentation and payments. (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts) + Prepares offers, terms, and conditions letters. + Performs other duties as assigned. + Complies with all policies and standards.