Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Are you ready to be at the heart of exciting consulting projects, where you'll play a crucial role in building strong relationships and driving success? As a key collaborator, you'll partner with Consultants to manage client and broker expectations, ensuring smooth communication and seamless project execution from start to finish. You’ll take charge of coordinating schedules, tracking milestones, and overseeing documentation, all while keeping projects on track using a variety of systems. In this dynamic role, you'll also work closely with technology providers, organizing impactful solution demos and staying ahead of market trends to provide innovative solutions. Your contributions will shape strategic team processes and ensure that all project tasks are completed with precision and professionalism. If you’re passionate about making an impact in a fast-paced, collaborative environment, we’d love to have you on our team! This position can be entirely virtual/remote/work from home and you can sit anywhere in the US. How you'll make an impact Collaborate with Consultant to manage consulting projects Help Consultant establish and manage Client and Broker relationships throughout projects and set proper expectations Lead scheduling and documenting client needs Successfully manage project documents and project milestones Communicate with technology vendors in the market to stay abreast of their offerings Schedule and manage vendor solution demos for projects Maintain project details in CRM system, ShareFile, and RFP360 Project manage implementations as required Attend All Team and Consulting Team calls Contribute to strategic processes and procedures of the team Manage all issues quickly and professionally Report all escalated issues to the Division Manager and/or upper management Complete job-related training courses/seminars as needed Provide reporting updates to internal teams or management About You Bachelor’s degree in a related field preferred 1 year of experience with HR Technology solutions preferred Exceptional customer and interpersonal skills Strong organization and problem-solving skills Diligent documentation habits Microsoft Office skills (Word, Excel, Outlook, OneNote, Sharepoint, OneDrive) Must be self-motivated and able to work in a fluid, fast-paced environment Excellent written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions High level of professionalism, productivity, dependability, and accuracy #LI-DK3 #LI-Remote Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.