Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).
It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. RingCentral is fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
This is where you and your skills come in. We’re currently looking for:
We’re currently looking for an EXBP Specialist
The HR specialist position is responsible for providing comprehensive employment related advice and associated services in line with the corporate plan. The position will also assist with and contribute to the implementation and review strategies and policy, including Organization Development and Employee strategies whilst also learning to guide and advise managers on the application and interpretation of those policies.
To succeed in this role you must have experience in:
Support and where appropriate, be involved in, disciplinary, capability, and grievance investigations/ hearings as designated by the HR Business Manager.
Supporting and advising Managers in the organization and external partners in employee relations matters under the guidance of the HR Business Manager.
Support the management of change process with advice, guidance, and liaison with affected employees under the guidance of the HR Business Manager.
Supporting the HR Business Manager in delivering projects.
Carrying out research into emerging employment legislation and best practice to support employee strategy delivery.
To work with HR systems and procedures on the development, implementation, and maintenance of the HR IT system.
Assisting the HR Business Manager in developing initiatives to encourage good attendance at work, employee well-being, and the employee recognition scheme.
Administration of the government-mandated and company-initiated benefits program and providing assistance on the time-keeping attendance system/ mechanism of the company.
Desired Qualifications:
Education:
Bachelor's degree and relevant industry experience.
Work Experience
Minimum of 3 to 5 years of experience resolving employee relations issues.
Working knowledge of multiple human resource disciplines, including compensation and benefits practices, organizational diagnosis, employee relations, diversity, performance management, and labor employment laws.
Language Proficiencies:
Excellent Verbal and Written Communication Skills
Exceptional Probing Skills
Excellent Comprehension and Listening Skills
Shift Schedule:
Amenable to work on US shift, 12:00MN – 9:00AM MNL, Tuesday – Saturday
Amenable for hybrid work set up
Competencies:
Business Acumen
Consultation
Ethical Practice
Global & Cultural Awareness
HR Expertise
Relationship Management
What we offer:
Comprehensive HMO package (medical and dental)
Personal Time Off Leaves
Quarterly Performance Bonus
Employee Assistance and Wellness Programs
RingCentral’s People team recruits, supports, and rewards the talented people who are reimagining the world of communications. You’ll be part of a team that partners with business-unit leaders and provides world-class HR support. The Talent Management team also refines and improves our Total Rewards program—an innovative, holistic package of benefits that provides RingCentral employees with the tools, resources, and environment they need to grow their careers and do the best work of their lives.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: RingCentral is committed to hiring and retaining great people because you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral/Acquire BPO
RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.
Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Acquire BPO is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.
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