COMPETENCIES  Delivering world-class service and satisfaction to all clients - internal, external, diverse and emerging.  Maintaining focus to deliver results in a fast-pace and diverse environment.  Motivating and managing exceptional team performance, making the most of associates' diverse strengths and skills.  Collaborating with all internal resources at all levels to achieve shared goals and exceed expectations.  Providing opportunities, guidance and feedback to help all associates continuously learn, discover process improvements and contribute to ADP's overall success.  Holding self and other to the highest personal and professional standards, becoming a role model for ADP vision and values.  Reinforcing our vision and strategy through words and actions to support ADP business goals.  Sharing ideas and information across diverse audiences to drive our business.  Using good judgment and risk assessment to make business decisions that keep the overall benefit to ADP in mind.REQUIREMENTS  Graduate of business administration/management, accounting or other related disciplines. (Highly Preferred)  3-5 years customer service, benefits administration, payroll, HR or related experience. (Required / Highly Preferred)  2 -3 years SME, mentor or supervisory experience (Required)  Proven proficiency in prioritizing critical client issues and managing workflow. (Required)  Proficiency in the use of PC applications. (Required)  Working knowledge of payroll and benefit administration is helpful. (Highly Preferred)  Effective oral and written communication skills required.  Strong interpersonal, conflict management and mentoring skills.  Effective time management skills, organization, and planning required

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.