Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. —and we have fun doing it Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of HRSS – Senior Process Associate - English

This role will entail the full function of administrative tasks within HR and payroll activities for Genpact Egypt.

Responsibilities

· Responsible for the onboarding/offboarding processes for new joiners along with system updates.

· Ensure company compliance with the labor and social insurance law on all personnel matters and issue any necessary documents and reports required from official authorities through frequent visits.

· Build a strong relationship with the governmental authorities, such as labor office and social insurance authorities, to be able to solve any issue or problems arising concerning employees.

· Process new employees’ social insurance and employees’ terminations, leaves of absence and other actions using appropriate forms.

· Collect and archive of Employees files as per labor law.

· Create a monthly attrition analysis through the exit interviews and provide development suggestions for work environment enhancement.

· Build an engagement calendar to maintain a high engagement level of employees.

· Assist in the employee satisfaction survey to find gaps and set up action plan.

· Assist in reviewing and updating internal HR Policies and processes.

· Support in HR projects and any other additional assigned tasks.

Qualifications we seek in you

Minimum Qualifications

Bachelor’s degree in Business Administration, Commerce, Law or related fieldsExperience in governmental relations Proficient in MS Office Applications (working with Microsoft Excel)Strong focus on customer care and satisfaction

Preferred Qualifications/ Skills

· Excellent knowledge of Egyptian Labor Law.

· Excellent organizational, project management and time management skills,
including multi-taking and ability to prioritize and meet deadlines, follow-up and attention to detail.

· Adaptable to multiple requests and daily changes.

· Strong focus on customer care and satisfaction

· Demonstrated ability to work under pressure and to meet deadlines and commitments

What can we offer?

· Stable job offers - employment contract

· Work in a multicultural and diverse environment with employees from over 30 countries

· Genpact supports professional trainings and great career development opportunities

· Free access to our award-winning learning platform

· Benefits such as Medical Insurance, Transportation Allowance, Mobile Phone Allowance and Life Insurance

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.