Overview Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees. We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental and vision benefits, and the opportunity for high potential career growth with a fast-growing company. Our Core Values: Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal Our Mission: To create conditions within which people can thrive! The HR Communications Support will be responsible for the following: Responsibilities Help to maintain key reference docs; make simple updates with guidance (org charts, team responsibilities, etc); HR Best Practices/Guidelines; One HR Function Overview Identify topics/stories of interest, both posting content as well as identifying/encouraging other content contributors Maintain new joiner list handle welcome communications to new joiners; keep New Joiner deck updated and schedule quarterly sessions; update HR-Global distribution list with new joiners/remove leavers Audit content, keep current/edit, retire/purge expired content Ensure HR Comms Sharing channel on Teams is organized and well-managed (content hierarchy) Help construct/edit quarterly HR Sneak Peek (ie. the quarterly HR newsletter) Compile and manage recognition process; line up IT support; manage show flow and logistics; other pre/post event activities (post-event summary, post replay and materials to Teams) Help to build, disseminate, construct distro lists and track content as needed (and/or train others across One HR), edit content POC for HR and C&B Comms Calendar – ensure core activities are documented, tap One HR program owners for their contributions. Flow in corporate activity as appropriate Qualifications Graduate of any 4-years bachelor’s degree course, preferably in Human Resource, Behavioral Science, Psychology, or any related field 2 to 5 years of professional experience in handling Employee Relations and Engagement function in a BPO/shared services environment With experience in handling HR Communications and Onboarding; can create HR newsletters and other marketing/branding related materials Good command of written and spoken English, savvy in using GSuite, Microsoft Office, etc Customer-focused and works effectively with others in getting things done Well-organized and committed to meeting tight deadlines, ability to work under pressure/challenging working environment Understand the workings of the law inside the company’s premises and use it for the best practices Should acquire excellent interpersonal skills to understand the issue Hub article content creation; support some of CHRO comms needs (speaker notes/scripts for some events, some social media activity, etc.)