Overview GENERAL PURPOSE OF JOB : The HR Generalist supports the daily operations of the Human Resources Department by maintaining accurate employee records in UKG Pro systems, coordinating hiring and onboarding processes, including Adobe Sign, and serving as a key point of contact for HR-related inquiries. Working under the guidance of the HR Director and Assistant HR Director, this role ensures compliance with HR policies and provides consistent support in benefits administration, employment processes, and system navigation, all while upholding confidentiality and promoting The Salvation Army’s mission. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES : HRIS Management + Enter and maintain employee data in UKG Pro, ensuring data accuracy & integrity, to include new hire enrollments, job, classification, & salary changes, PTO/Benefits changes, personal information updates, document uploads and terminations. + Assist employees with account lockouts and password resets. Refer complex technical issues to IT. + Run standard reports as needed. + Assist employees with general UKG questions and concerns, escalating questions to Assistant HR Director or HR Director as needed. + Work with HR Director and/or Assistant HR Director on inter-company transfers and mass employee changes + Along with the HR Director, the Assistant HR Director participates in territorial discussions and projects on HRIS and future HCM software Hiring and Onboarding Coordination + Guide and assist Corps Officers and Manager/Department Heads through the hiring process + Review new hire paperwork for CFC/DOA approval thorough TSAMM, working with hiring manager to ensure completion and accuracy + Create and edit job postings for approved positions, posting internally and externally through ICIMS and Ohio Means Jobs website + Assist hiring managers with interview questions, reference check forms + Run background checks on all regular employment, Territorial Registry checks and web checks as needed + Manage and assist in Red Kettle Campaign hiring process + Coordinate and support the Adobe Sign new hire process, including sending and tracking digital offer letters, new hire forms, and ensuring completion of all required documentation electronically + Manage new hire employee onboarding activities: offer packets, receipt of all paperwork including I-9, orientation, complete onboarding checklist in a timely manner Benefits Management and Support + Data entry for new hire benefit elections and open enrollment changes + Maintain employee benefit records in accordance with retention requirements + Assist with open enrollment + Knowledgeable in The Salvation Army’s benefits package to be a resource person in all benefits; including, but not limited to: + Group Health Insurance including Flexible Spending Accounts + Voluntary Term Life Insurance + Employee Basic Life Insurance + Workers’ Compensation + Short Term Disability + Aflac Group Plans + Employee’s Pension and Mutual of America TSA Miscellaneous + Notify IT of changes in employee names, job titles, work locations and/or employment status + Assist employees and Officers with general HR questions + Assist with additional projects, employee events and additional duties as assigned by the HR Director SUPERVISORY RESPONSIBILITIES: None Qualifications MINIMUM EDUCATION and/or EXPERIENCE: + High School Diploma + College Degree in HR or related field preferred + Minimum 3 years’ experience with HRIS applications, preferably UKG Pro + Minimum 3 years’ experience in HR employment and onboarding activities + Knowledge of relevant federal and state employment laws and regulations OTHER QUALIFICATIONS: + Valid Driver’s license + Advanced technological proficiency, including experience with Office 365 products + Excellent organizational skills and ability to manage multiple priorities at once + Strong attention to detail + Reliable and trustworthy, with the discernment to handle sensitive and confidential matters + Team Player able to promote inclusiveness + Independent worker that needs minimal supervision + Understand and appreciate the mission of The Salvation Army SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS: WORK ENVIRONMENT: This position operates in a professional office setting at Divisional Headquarters, with frequent computer use and standard office equipment. It requires strong attention to detail in a fast-paced, deadline-driven environment. Occasional travel or extended hours may be needed. The role involves handling confidential information and maintaining professionalism in support of The Salvation Army’s mission. Salvation Army Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of The Salvation Army. The employed occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of The Salvation Army in all job-related matters and activities. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status. If you may be interested in applying for this position, please apply online at: i nternal-usesalvationarmy.icims.com (https://internal-usesalvationarmy.icims.com/) OR http://careers.salvationarmy.org Job LocationsUS-OH-Cleveland Job ID 2025-14134 Category Human Services Compensation Min USD $55,000.00/Yr. Compensation Max USD $60,000.00/Yr. Type Regular Full-Time