Job ID REQ-10021876 Jan 30, 2025 Mexico Summary As Human Resources Specialist you will handle and coordinate all administrative Human Resources Services processes, principles and guidelines for a client group in Americas region. About the Role

#LI-Hybrid

Key Responsibilities:

Provide administrative support to the implementation of processes and standards for all HR Services aspects (e.g. services, processes, continuous improvement) and follow up inquiries on problems and requests from customers/users.Attend to standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.Perform user administration tasks (e.g. access management) -Assist in tracking service requests and troubleshoots – support the analysis of error messages and questions.Perform administrative tasks to facilitate the delivery and presentation of key data to supervisors.Prepare reports on the evaluation of services and processes.Provide assistance to HR Services projects at country or BU level

Essential Requirements:

Bachelor’s degree in HR/Business Administration or related fieldProficiency in English, spoken and writtenMinimum 1 years’ experience in HR Services working with SAP, WorkDay, Success Factors or other Workforce SystemsExperience with ticketing management systems. Proficiency in use of Microsoft Office

Desirable Requirementes:

Work experience in virtual/remote teams is a plusFluency in an additional regional language is a plus as French or Portuguese

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Division People & Organization Business Unit CTS Location Mexico Site INSURGENTES Company / Legal Entity MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V. Functional Area Human Resources Job Type Full time Employment Type Regular Shift Work No Apply to Job Accessibility and accommodation

Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

iframe{ width: 100%; margin-top: 3rem; } @media screen and (max-width: 767px){ iframe{ height: 30vh !important; } } @media screen and (min-width: 768px){ iframe{ height: 34vh !important; } } Job ID REQ-10021876 Human Resources Analyst (Temporary role 12 months) Apply to Job