Job Overview:
This lead role is responsible for the overall day-to-day oversight of the HR Technology team as well as HR applications and related tools including Oracle HCM Cloud, bSwift and other software products in the HRIS ecosystem. This role acts in an advisory/lead capacity and the subject matter expert for a broad spectrum of HR systems and processes. Provides technical and project management expertise in the areas of planning, systems administration,systems configuration, change management, process improvement and implementation. Also assists in design and operationalization of key HR data requirements, utilizing the data warehouse and core systems of record. Guides team and works with analysts and vendor(s) to ensure accurate content, functionality and system configuration. Supports the direction of systems while ensuring integration with other supported platform(s). Has key role in internal and external relationship management, including vendors, employees/management, and user-group participation. Leads test coordination for HR systems including patches,upgrades and implementations including review of release notes. Is responsible for maintaining administrative security, developing ad hoc queries and standard reports utilizing a variety of tools (SQL, OTBI, Access, Excel, etc). Coordinates activities with business process owners and acts as a liaison with IS and HR/Payroll. Acts independently, under general direction from manager/director.
Candidates for this work from home position must be based in Greater Cincinnati or the surrounding area
Job Requirements:
Bachelor's Degree in Business; or related field
Equivalent experience accepted in lieu of degree
High proficiency in SQL
Data warehouse utilization
MS Excel/Access and HR Applications
Knowledge of SaaS delivery model
Experience with requirements gathering and technical execution
Understands HIPAA and privacy rules and regulations
1-2 years experience Professional in HRIS/Information Systems or related field
Experience with Saas vendors/solutions required
Experience with case management and web-based portal framework tools in a HR environment
1-2 years experience Progressive Leadership Project leader/administrator
Job Responsibilities:
Coordinates day-to-day activities of the HR Technology Team, assists with the production support of HR applications and processes, and ensure compliance. Ensures there is. appropriate and adequate resource allocation Utilizes Case Management data to assess workloads and provide recommendations to HR Technology Manager. Provides technical guidance and training to HR Technology staff and end-users and provides mentorship and coaching. Develops technical solutions for complex business needs and improvements. Troubleshoots system errors and customer service inquiries. Handles routine weekly updates and rounding with customers and team members. Contributes to HR Operations meetings.
Provides overall subject matter expertise in the areas of planning, vendor selection, system configuration and implementation for HR applications, assisting with development of the HRIS roadmap and strategic planning. Acts as a primary systems administrator for the Oracle HCM ecosystem including. the evaluation and implementation of additional modules and functionality as needed. Proposes solutions for process enhancements as well as issue resolution. Ensures execution of required tasks to maintain data integrity and optimal functionality. Reports systems issues to key contacts and works with vendor(s) to resolve. Acts in lead role to HR Analysts.
Coordinates the design and development and testing and ongoing maintenance of interfaces to internal and external parties. Has oversight and planning over HR data needs as well as routine operations and manages multiple requests. Provides guidance and prioritization to analysts, and recommendations on enhancements and process improvements. Develops ad hoc queries and standard reports. Utilizes appropriate and varied reporting tools. Serves as a back-up resource for reporting/analytics needs. Ensures data privacy and confidentiality is maintained according to corporate guidelines. Ensures regulatory reporting including ACA are conducted in a timely and accurate manner.
Works closely with key HR stakeholders and other HR teams to collaborate on functional need against technical execution. Serves as a key point of contact for external vendors. Coordinates change management activities with business process owners. Acts as a facilitator to document current state of processes and determine process improvements. Transfers complex business needs into requirements and analyzes results to ensure business needs are met. Acts as a liaison with IS and HR/Payroll to coordinate system integration and prioritize tasks for resource allocation. Actively participates in related user group(s), maintaining relationships with key resources.
Defines and conducts quality reviews of existing systems. Serves as the lead planner for Oracle HCM patches and upgrades. Ensures all testing is completed and high standards of validation are attained. Relays issues encountered to appropriate parties and ensures resolution. Networks with vendors and other administrators to identify and resolve system issues and enhancements. Evaluates application release upgrades and recommends action. Coordinates timely implementation, including thorough testing, documentation, and communication of changes. Trains appropriate departmental staff and key customers on new functionality, data requirements and processes, and serve as key contact for HR.
Works on special projects as required/needed. Maintains knowledge and skills required to perform job functions as technology and/or reporting requirements change. Acts as a Project lead for new modules or system integrations.
Other Job-Related Information:
Working Conditions:
Climbing - Rarely
Concentrating - Frequently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs - Occasionally
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Rarely
Pulling - Rarely
Pushing - Rarely
Reaching - Occasionally
Reading - Consistently
Sitting - Consistently
Standing - Occasionally
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Frequently
Visual Acuity: Far - Occasionally
Visual Acuity: Near - Consistently
Walking - Occasionally
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community