Join National Dentex - a leading healthcare organization specializing in the dental industry.  We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need.  Currently we have 50+ labs throughout the country.  We are seeking to fill an opportunity at NDX for a Full-Time Human Resources Business Partner.  This position will be based at West Coast Dental Lab, Hawthorne, CA.   

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!  

Key Accountabilities

I.  Strategic/Professional/Business

Contribute to the business strategy by helping identify, prioritize, and build organizational capabilities, behaviors, structures, and processes Support line management in forecasting and planning the talent pipeline requirements in line with the function/business strategy Implement appropriate learning interventions while accounting for learning principles and theories and manage ongoing delivery Participate in and lead corporate strategies and assist other HR members as needed

II.  Leadership

Facilitate line of sight initiatives to build a high-performing organization aligned with the strategic leadership agenda Ensure leadership and coaching culture is cascaded through the organization Provide clear leadership by demonstrating understanding of business trends and needs Provide input on workforce and succession planning as well as plans business unit restructuring

III.  Management

Drive the people processes (performance, development, and career) to ensure that team members’ level of performance and capabilities meet current and future needs Manage specific projects as determined in the annual HR operational plan as well as participating in functional and cross-functional initiatives Develop and promote feedback mechanisms for team members to influence the continuous improvement of HR services and processes Implement HR policies and reward strategy to ensure that all reward decisions are fair and objective

IV.  Relationship

Provide expert advice and coaching to team members where appropriate Develop and nurture partnerships through human resources to bridge the divide between management and employees Understand team member opinions and anticipate their needs and concerns Maintain close contact with the area HR team to work in synchronization with the other business units

V.  Innovation

Review and benchmark the internal and external environment to improve the HR policies and initiatives to enhance overall business performance Identify and drive the communication and sharing of learning across functions to facilitate continuous improvement

Essential Functions

Conducts periodic meetings (as needed but at a minimum once a month) with respective business units. Consults with line management, providing HR guidance when appropriate. Analyzes trends and metrics in partnership with the business unit and HR group to develop solutions, programs and policies. Manages and resolves complex team member relations issues.  Conducts effective, thorough and objective investigations and seeks legal council when needed. Maintains in-depth knowledge of legal requirements for the states in which business is conducted related to day-to-day management of team members, reducing legal risks and ensuring regulatory compliance.  Partners with legal council as needed/required. Provides day to day performance management guidance to line management (e.g. coaching, counseling, career development, disciplinary actions). Works closely with management and team members to improve work relationships, build morale, and increase productivity and retention. Provides HR policy guidance and interpretation. Provides guidance and input on business units and individual executive coaching needs. Participates in evaluation and monitoring of training programs to ensure success.   Follows up to ensure training objective are met.

Competencies

Business Acumen Communication Training & Presentation skills Consultation Ethical Practice Global & Cultural Awareness HR Expertise Relationship collaboration and management

Knowledge, Skills, and Experience

Success Criterion

Description

Key Success Factors

Engaging with the Business

Understands the business and processes as well as the link between HR strategy and business strategy

•        Implementation of HR plans with a clear link and support to overall business strategy

 

 

•        All people processes operating efficiently

 

 

•        HR services meet the agreed needs of internal clients

 

 

•        Robust local talent pipeline is built

 

 

•        High performance work environment is embedded that makes the organization a great place to work and delivers people and business success

 

Leading and Managing Change

Designs and applies change management and organizational development strategies, influences and assists organizational change initiatives in support of business strategies

5 years

Resolving complex team member relations issues

5 years

Multiple working HR disciplines, including change management, succession planning, team member development, performance management, employment law

HR Delivery Excellence

Ensures that HR services are provided as appropriate to internal client needs, identifies new opportunities where HR can add value, and maintains leading-edge knowledge of HR issues

Championing Team Member Needs

Understands team member opinions, monitors the effect of business decisions on people, and advises senior management on addressing team members’ concerns

Performance

Effectively applies performance management to create a high-performance culture

Reward

Understands, communicates, and applies reward strategy

Team Member Relations

Applies team member relations and employment practices in order to create a positive, ethical and effective work environment

Other

•        Bachelor's degree or higher education in business administration and/or HR management with a minimum 4 years experience in HR role(s) in comparable organizations

•        Must have multi-state employment law knowledge including California state law knowledge and experience.

•        Ability to engage, inspire, and influence people

•        Ability to develop clear, actionable steps from overall strategy

•        Team player

•        Customer service orientation

•        Basic project management skills

Working Relationships

Internal

•        General Managers and Department Managers

•        All team members

•        Human Resource team

External

•        HR consultants and agencies

•        Training consultancies

•        Network of organizational HR professionals

•        Department of Labor, Etc.

Physical Demands

Must be able to regularly sit, stand, walk, reach, lift and bend Must be able to sit or stand for extended periods of time Must be able to read and effectively interpret documentation Must be able to hear, speak, write, and comprehend English

Travel

Must be able and willing to travel (25%)