Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Title: Divisional Human Resources Director

Corps/Department: The Salvation Army Alaska Divisional Headquarters                                     

Reports To: Divisional Secretary

FLSA Status: Full-Time/Exempt

Rate of Pay: $95,000 to $100,000

Scope of Position: The Divisional Human Resources Director (HRD) serves as a member of the command management team by providing strategic HR leadership and consultation to all officers and line managers in recruitment and selection, compensation and benefits, employee relations, litigation claims and people-related matters impacting the organization so that the goals and objectives are achieved within the command.

Education and Qualifications:

A bachelor’s degree in human resources or a closely related field is required. At least 10 years’ experience in Human Resources, with a minimum of 5 years of management and leadership experience as a department head, or any equivalent combination of experience or education that provides the knowledge and abilities necessary to perform the work. At least 5 years’ experience managing HR operations within a multi-site / remote environment of 10+ locations. Must have a working knowledge of multi-state labor laws, workers’ compensation, health and welfare plans, salary administration, and employee benefits. Society of Human Resources Management (SHRM-CP / SHRM-SCP) of Professional in Human Resources (PHR / SPHR) certification, is strongly preferred. Willing to have continued training in the HR field. Able to present him/herself in a poised and professional manner. Able to operate effectively in ambiguous situations. Diplomatic; able to provide constructive, unbiased feedback to staff at all levels. Possess a high level of verbal and written communication and interpersonal skills. High level of independence and initiative while working effectively as part of the team. Excellent organizational skills; detail-oriented, accurate, and precise. Knowledge of Salvation Army practices and organization is desirable. Working knowledge of Microsoft Office software (including Excel, Word, and Publisher). UKG payroll experience is preferable. Personal qualities sought would include evidence of problem-solving skills, independent follow-through, assertiveness, empathy, tact, and the capacity to work confidentially and under pressure. A Valid Alaska Driver’s License is required.

Essential Functions:

Oversee employment-related compliance throughout the Command, in accordance with Salvation Army policy and procedures, and individual state labor law requirements. The HRD will work closely with onsite field HR representatives and management to ensure coordination of the daily functions of HR including, but not limited to benefits, payroll, and risk management, ensuring that projects and activities are completed in a professional, efficient, and strictly confidential manner. The HRD will also serve as the liaison between the Division and Territorial Human Resources (THR). Some travel will be required. Understand all Salvation Army policies and procedures, and pertinent laws and regulations (US Dept of Labor, OSHA, ADA, Dept. of Fair Employment and Housing, OFCCP, etc.). Oversee that corps/units within the Command comply with Salvation Army policies and procedures, as well as labor law requirements. Respond efficiently and professionally to questions from corps/units on a variety of HR, personnel, benefits, payroll, and risk management issues and policies. Ensure the Divisional Secretary is kept abreast of HR activities and potential issues within the Command on a consistent basis. Supervise the HR department staff to ensure that reports, projects, and activities are completed professionally and efficiently. Develop and maintain systems for the HR department and the Division, to ensure smooth and efficient daily operations. Provide training to Officers and line managers on HR, personnel, benefits, payroll, and risk management-related matters, including quarterly webinars, and conference calls. Assist corps/units in the handling of HR matters including facilitating/managing conflict resolution. Conduct HR audit visits within corps/units. Manage performance evaluation process for the Command. Prepare and process HR submissions for the weekly Command Finance Council (CFC) and update the Division’s employee list following each meeting. Develop and update the Division’s personnel policy and procedure for the consideration of the Divisional Secretary for Business (DSB) and/or the CFC. Review reports pertaining to personnel, benefits, payroll, and risk management. Oversee the content of the HR folder in the shared computer drive, ensuring that the personnel materials and information remain current and easy to reference. Oversee UKG payroll-related matters and ensure that employee data in the UKG program is current. Oversee worker’s compensation program to include the Injury Illness Prevention Program (IIPP) Oversee the Employee Relations Program. Oversee the Employee Benefits Program. Ensure the Division’s current and former personnel files are maintained in an orderly manner and are in compliance with the requirements of TSA’s internal and external auditors. Ensure the confidentiality of employee information is maintained within the department as well as in the corps/units. Communicate with THQ departments (HR, risk management, and legal) on department matters, and vendors, as needed. Assist the finance department with information concerning personnel costs for the divisional budget. Process and resolve billing issues. Any other duties as assigned.

Work Environment: Work is performed in a heated and ventilated office setting. The noise level is low. Exposure to extreme weather environments is not a condition of this workplace setting.

Physical Requirements:

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, and pull objects such as files, and file cabinet drawers, and reach overhead. Ability to participate in developed programs. Ability to lift up to 25 lbs. (usually file boxes) Ability to operate a desktop or laptop computer. Ability to access and produce information from a computer. Ability to understand written information. Must be able to operate a motor vehicle.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Software-related Skills:  Microsoft Word, Excel, and Outlook familiarity preferred. Ability to use new software programs with basic training.

Communications Skills:  Must be able to understand, follow, and give both written and oral instructions and be comfortable working with diverse individuals in face-to-face contact and over multiple virtual devices i.e. telephone, Zoom, TEAM’s, etc. The employee must be able to use speech and hearing for ordinary and telephone conversation.

Mathematical Skills:  Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.

Performance Skills:  Must be punctual, organized, self-motivated, flexible, and possess a desire to learn and assist those he/she interacts with.

Protect the Mission:  Must complete the online course for this area and pass the Background Checks required by The Salvation Army for employment.

Driver Requirements:  Must be a licensed driver with an acceptable driving history. Must also complete and pass The Salvation Army Driver Safety Course.

Acknowledgment of Religious Purposes of The Salvation Army:  The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army’s religious purposes, and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

Equal Employment Opportunity:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries, and other compensation, transfers, and layoffs or termination.

This position description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this position statement.