About Children of America (COA): We provide a warm, safe and fun environment that helps children develop socially, emotionally, physically and intellectually. Our teachers are passionate; our programs are inventive; and our approach is unwavering: Bring the very best childcare experience to every family. We care for life's most precious gifts, and we take our job seriously.\n

Job Description: The role is responsible for fostering a positive work environment by addressing employee concerns, resolving conflicts, and ensuring compliance with company policies and legal regulations. This role involves supporting the Employees Relations Manager in developing and implementing employee relations programs, conducting investigations, and providing guidance to employees and managers on workplace issues. Your role will include undertaking a variety of HR administrative duties.\n

Job Requirements to be successful in this role:\n\nBachelor's degree in human resources, Business Administration, or a related field.\nMinimum of 2-3 years of experience in human resources, employee relations, or a related role.\nHRCI OR SHRM certification required\n\n

Day-to-Day Responsibilities:\n\nAssist in developing and implementing employee relations programs and policies.\nServe as a point of contact for employee inquiries and concerns, providing guidance and support.\nPromote a positive work environment through effective conflict resolution and mediation.\nAssist in conducting thorough and impartial investigations into employee complaints and grievances.\nDocument findings and recommend appropriate actions based on investigation results.\nWork with managers and employees to resolve conflicts and improve workplace relationships.\nEnsure company policies and procedures are consistently applied and adhered to.\nStay up to date with federal, state, and local employment laws and regulations.\nProvide guidance to managers and employees on HR policies, procedures, and best practices.\nDevelops and administers programs related to employee relations, conflict resolution, and compliance. To help align the workforce with the strategic goals of the company.\nSupport initiatives aimed at enhancing employee engagement and satisfaction.\nExplain the company's benefits and compensation programs, such as medical, retirement, etc.\nAssist in organizing and conducting employee information meetings on employment policy, employee benefits and other projects.\nMaintain accurate and confidential records of employee relations issues and investigations.\nPrepare reports and analysis on employee relations trends and outcomes for management review.\nWork closely with Employee Relations Manager to support overall HR goals and initiatives.\nCollaborate with other departments to ensure a cohesive approach to employee relations.\n\n

Our Shared Mission:\n\nAccountability: Empower self-decision making by accepting responsibility and learning from mistakes to serve COA's mission, vision, and values.\nCollaboration: Align solutions that understand the needs of stakeholders to serve COA's mission, vision, and values.\nGrowth Mindset: View obstacles as opportunities for growth, accepting feedback to enhance the development of employees and the organization.\nIntegrity: Go beyond honesty and loyalty by considering the impact of decisions and doing what's right for all stakeholders.\n \n\n

THE BENEFITS OUR ENROLLMENT SPECIALISTS ENJOY:\n\nInternal Career Advancement Opportunities\nChildcare Assistance Program\nEducational Assistance\/Reimbursement\nEmployee Referral Bonus\nRecognition Programs\nMedical, Dental, Vision\n401(k), Life, Accident, & Disability\nPaid Vacation\/ Paid Holidays\n\n
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Children of America is an equal opportunity employer and a drug-free workplace.\n
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All job offers are contingent upon the successful completion of a background check and the submission of the required state documents.