Your Opportunity as a Human Resources Intern
As an intern within our Human Resources department, you will serve as a resource for current and former Smucker employees, their families, and, occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures. You will prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system. You will also analyze complex information to identify problems and root causes by using system knowledge and understanding of prior case handling. You will effectively resolve or escalate issues and communicate resolutions to employees.
Location: Orrville, OH
Work Arrangements: On-site, 25% on-site expectations
In this role you will:
Prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system.
Serve as a resource for current and former Smucker employees, their families and, occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures. You will make and strengthen connections throughout the company by aiding individuals in all areas of the organization.
Prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system.
Analyze complex information to identify problems and root causes by using system knowledge and understanding of prior case handling. You will effectively resolve or escalate issues, and communicate resolutions to employees.
Acquire meaningful and translatable experience from the real work you will be provided, relationship management, and professional development.
Gain exposure to all areas of human resources, as well as chose an area of interest to specialize and provide escalation assistance in
What we are looking for:
A Junior or Senior standing in school with requisite educational experience in Human Resources, or another relevant field
A well-rounded skill set including strong time-management, communication, teamwork skills, attention to detail, knowledge of standard business practices and professionalism in an HR environment as well as a passion for HR and serving our employee population
Why the J.M. Smucker Company’s Internship Program is Right for You
Looking for a world-class internship program at a Fortune 500 company? At Smucker, we’re committed to offering you that world-class experience and the opportunity to:
Learn: Realize your potential in a collaborative, supportive environment where you’re part of the Smucker Family and challenged to be your best.
Grow: Receive hands-on training from a dedicated mentor and connect with peers and leaders across our Company.
Lead: Contribute to high-profile projects that support our strategic priorities along with opportunities to get involved in many ways including our continued progress on the journey to become the organization we expect to be on inclusion, diversity and equity. We firmly believe that an inclusive environment and diverse organization strengthens our Company and enables every employee to reach their full potential.
Beyond the purposeful work you'll be doing each day, we offer a wide variety of perks to help make your experience a memorable one. Examples include:
Unique opportunities to network and engage with company leadership
Participate in tailored professional development sessions
Take part in networking events and outings with fellow interns
A competitive compensation package and paid corporate holidays
Employee discount at our Company Store and website
Housing stipend for those relocating for their internship
Learn more about working at Smucker:
Our Internship Program
Our Thriving Together Philosophy Supporting All Impacted by Our Business
Our Continued Progress on Inclusion, Diversity and Equity
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