North Bethesda, MD
21 days ago
Human Resources Operations Manager

The HR Operations Manager holds a critical responsibility for ensuring a positive employee experience throughout the entire employee lifecycle. This will be achieved through the oversight and strategic application of employee data spanning onboarding to offboarding.

Responsibilities:

Employee Life Cycle Management: Oversee data related to the employee life cycle, including onboarding, role and compensation changes, performance reviews, and offboarding Develop and implement processes to ensure a seamless and positive employee experience throughout the employee tenure at Xometry Manage employee records and data privacy compliance HR Help Desk: Oversee the HR Help Desk, providing timely and accurate support to employees on a variety of HR-related matters Provide reporting around important Help Desk metrics, including SLAs, first response resolution, etc HR Systems and Technology: Manage and optimize HR systems and technology, including HRIS, ATS, and performance management tools Identify opportunities for process improvement and automation to increase efficiency and reduce administrative burden Data Analysis and Reporting: Analyze HR data to identify trends and insights that can be used to improve HR practices and policies Develop and maintain key HR metrics and reports Compliance: Ensure compliance with all applicable employment laws and regulations Stay up-to-date on changes in employment law and regulations and implement necessary updates to HR policies and procedures

Qualifications:

Bachelor's degree in Human Resources, Business Administration, or a related field 7+ years of experience in HR Operations Strong knowledge of employment law and regulations Experience with HRIS systems and technology (experience with ADP Workforce Now is a preferred) Excellent organizational and time management skills with the ability to work independently and as part of a team Experience in a high-growth technology company Certification in Human Resources Management (SHRM-CP, PHR) Experience with data analytics and reporting tools

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