Rolling Meadows, Illinois, USA
3 days ago
Human Resources Service Center Specialist - (Contract 6-12mos)
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview We are seeking an M&A HR Concierge Specialist to join our newly formed specialty team dedicated to providing "white-glove service" to employees from newly acquired companies. This contract role will focus on ensuring a seamless transition and integration experience for these employees, acting as a primary point of contact and support throughout the process. Contract Terms: This opportunity offers a contract duration ranging from 6 to 12 months. Location: Hybrid role based in Rolling Meadows, IL. (2-3 days in office) Work Hours: Monday to Friday, 8:30 AM – 5:00 PM Central Time. Equipment: All necessary equipment will be provided; however, candidates must have a reliable high-speed internet connection. How you'll make an impact Serve as the primary HR contact for newly acquired employees, providing personalized support and guidance. Answering phone and ticket inquiries Facilitate the onboarding process for new employees, ensuring a smooth transition into the company. Address and resolve employee inquiries related to HR policies, benefits, and integration processes. Collaborate with cross-functional teams to ensure alignment and consistency in the integration process. Manage and maintain accurate employee data in Oracle, ensuring data integrity and confidentiality. Document workflows and processes specific to M&A integration in work manuals. Provide clerical and administrative support related to M&A activities Including, not limited to background checks, I9 verification and more Prepare and distribute reports and communications related to the integration process. Uphold service level agreements and manage service tickets related to M&A inquiries and issues. Other duties as assigned. About You Minimum of 2 years of experience in HR or a related field, with a focus on supporting HR programs and processes and strong Customer Service skillset High school diploma required; additional HR certifications or education preferred. Experience within an HR Shared Services model a plus Experience with HR aspects of Mergers & Acquisitions strongly preferred. Proficiency in Microsoft Office suite, including Outlook. Strong aptitude for technology and analytical ability Excellent customer service and interpersonal skills. Including strong verbal and written communication skills Ability to adapt to changing requirements and environments. Good judgment and critical thinking skills. Behaviors: Demonstrates outstanding customer service and interpersonal skills. Comfortable with learning new technology and tools. Able to adapt to changing requirements and environments. Exhibits good judgment and critical thinking Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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