Basic Function: Provide and facilitate excellent food and beverage service to our guests in an expedient, professional and courteous manner.  Assist servers with food service

Work Performed:

Arrive at scheduled start time, ready to workUniform must be neat and pressed and must be in compliance with all Uniform Standards and guidelines. Company grooming standards followed at all timesComplete all pre and post shift side-work assignmentsComplete knowledge of all Café menus, Juice Bar menus, wine lists, etc…Complete knowledge of server stations (floor map)Prepare teas and coffeesAssist the server with the expedition of food to the tablesServe guests and internal employees in established standardsRefill nonalcoholic beveragesClear tables appropriate to the course.Communicate constantly to the server (especially  all        guest needs)Recognize guests by name using names whenever possibleThank guests for dining with usAssist Juice Bar attendant when availableCompletely set tables with all items including proper, polished service wareReport any guest dissatisfaction, mishandled order and opportunities to management in a timely mannerMaintain par levels suppliesKeep work station clean at all timesRead all memosMaintain a positive and professional attitude towards guests and co-workersReport to Restaurant Manager or Supervisor before ending work shiftAct as an ambassador of Enchantment Resort and Mii amo by speaking positively of the property at all timesFoster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfactionKnowledge of Resort layout, amenities, hours of operations, special attractions and occasionsWork efficiently and as a teamOther duties as assigned

Supervision Exercised: None

Supervision Received: Café Manager, Café Supervisor

Minimum Requirements:

High school diploma or equivalent.  Must work well with or without direct supervision.  Must be neat and well groomed at all times.  Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management.  Must maintain current food handler’s certification.   Prior busser experience desired.   English skills necessary to communicate with guests  

Physical Requirements:

Lifting & carrying up to 45 lbs.

50% Walking

35% Bending & lifting

15% Standing

Hearing and manual dexterity

Distance vision 1-3 feet

Use of cleaning solutions