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Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

7am-3:30pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

24070 - 5212 Engineering

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Cleans, repairs, troubleshoots, sets up and operates HVAC equipment.
2. Makes adjustments to assure efficient operation while controlling humidity, volume, velocity and system balancing.
3. Interprets readings from gauges, meters, recording devices and computerized HVAC control systems.
4. Maintains filter change and HVAC unit preventive maintenance documentation.
5. Participates in discussion of heating or cooling system malfunctions with users to isolate problems or to verify that repairs corrected malfunctions.
6. Evaluates and recommends of the repair or replacement of equipment based on latest guidelines.
7. Rebuilds equipment to manufacturer’s recommendations.
8. Assures that all HVAC equipment receives preventative maintenance (PM) as scheduled. This includes but is not limited to cleaning, filter changes as needed and reviewing all aspects of the equipment to ensure it is in proper operating order according to manufacturer specifications and per Engineering departmental policy.  If problems are identified, equipment must be monitored and documented on a weekly or as needed basis until assurance that problems have been corrected.
9. Assists in care and maintenance of facilities, equipment and supplies.  
10. Maintains work area in clean, orderly and safe condition.  Maintains equipment in good working order, makes minor repairs as necessary.  Reports any hazardous conditions or equipment breakdown immediately to supervisor or others.  Orders and maintains assigned supplies.
11. Seeks to understand and meet and/or exceed the needs and expectations of customers. Treats customers with respect, responds to requests in a professional manner, even in difficult circumstances.  Provides accurate and timely service and communicates status in person to departmental charge person. Develops positive relationships with customers and demonstrates a commitment to quality service through statements and actions.
12. Maintains high level of productivity and carries appropriate share of the workload.  Accepts responsibility for actions and results.  Focuses on quality and expends the necessary time and effort to achieve goals. Takes ownership of tasks, performance standards and errors. 
13. Alerts Director, in writing, on a dated work order form, of any issues with equipment that may need repair, replacement, service, etc.
14. Maintains current required license necessary for job.  Performs work according to local, state and federal code.
15. Documents all job tasks according to departmental policy, either on a work order form or in daily calendar with the following information:  location of job (building, dept, entity, suite #, etc.), parts needed and order status of parts, date completed, name of staff person who completed job, total time to complete job.
16. Assures a safe environment for patients, visitors and staff is maintained.  Work area is kept neat, clean and hazard free during job assignment and upon completion of job. 
17. Complies with established departmental policies, procedures, and objectives.
18. Demonstrates use of quality improvement in daily operations.
19. Complies with all health and safety regulations and requirements.
20. Uses work time efficiently, works in a positive manner, is a team worker.  Does all work from start to finish with a “gold standard”.
21. Takes responsibility for ensuring that all work outcomes satisfy the UMass Memorial Health System True North.
22. The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospitals and serve as a role model for CARES values.
23. Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required.
24. Demonstrates a friendly, responsive, service-minded attitude to all internal and external customers.
25. Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.
26. Adheres to the HealthAlliance Hospital Code of Conduct and Behavior Standards and dress code. 
27. Complies with established environment of care/safety policies and procedures and all health and safety requirements. 
28. Maintains, and fosters, an organized, clean, safe work environment.
29. Actively contributes to the development and application of process improvements.
30. Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.
31. Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to e mails on a regular basis.
32. Participates in unit-based quality improvement initiatives.
33. Complies with required health, safety and HIPAA requirements.
34. Respects diverse views and approaches and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
35. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions unless noted otherwise. 

II. Position Qualifications:

License/Certification/Education:
Required:
1. High School Diploma
2. Recovery License, Refrigeration Technician License and Massachusetts driver’s license

Preferred:  
1. Technical education/certification in a related field desired.

Experience/Skills:
Required:
1. Knowledge of heating and ventilation on small and large systems.
2. Exceptional customer service skills.
3. Ability to read, write and speak clearly in English.
4. At least two years of experience with HVAC units 1 ton to 10 tons.

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.