HVAC Service Coordinator
EMCOR Group
**Description**
**Bahnson Mechanical Systems** is seeking a **Service Coordinator** to perform dispatching and administrative tasks from our home office location in Clemmons, NC. This person will work directly with the service technicians, sales staff, and accounting.
**Responsibilities:**
+ Manage service operations, including scheduling, and dispatching technicians
+ Coordinate the scheduling of service calls with the Service Manager to maximize utilization
+ Collaborate with other departments to ensure services are delivered efficiently and on time
+ Manage resources to ensure field staff are equipped to complete their objectives
+ Communicate issues and opportunities in real-time to technicians, sales and management
+ Maintain good recordkeeping / database management practices
+ Reconcile technician expenses / purchases
+ Execute accurate and timely billing of customer invoices
**Requirements:**
+ Excellent communication and interpersonal skills
+ Strong organizational and multitasking abilities
+ Customer service oriented
+ Proficiency in Microsoft Office and the ability to learn service management software
**Bahnson offers high-quality employee benefits that start the 1st day of the month after your start date!**
+ Health Insurance: 4 plans available to choose from with Rx coverage
+ Heath Saving Account (HSA) and Flexible Spending Accounts (FSA) options available
+ Dental insurance: 2 plans available to choose from
+ Vision insurance
+ Company-paid Accidental Death/Dismemberment coverage
+ Company-paid Life insurance
+ Company-paid Short-Term & Long-Term Disability coverage
+ 401(k) Retirement Plan with company match up to the first 5% and immediate vesting
**Other Great Benefits:**
+ Competitive Paid Days Off + Holiday Pay
+ Weekly pay with direct deposit and per diem plan
+ Employee Stock Purchase plan with 10% company match
+ Employee referral incentives
+ Employee Assistance Program (EAP)
+ Tuition Reimbursement
**Notice to prospective employees:** There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here (https://recruiting.ultipro.com/EMC1002EMCGI/JobBoard/cc563430-39f7-4c82-bdfe-62f295bd857a/?q=&o=postedDateDesc&w=&wc=&we=&wpst=) . Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.
**We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success.**
**Full job description information, including the physical demands and the work environment, are available upon request.**
**Equal Opportunity Employer/Veterans/Disabled.**
**To review our Equal Employment Opportunity and Affirmative Action policy, or to complete a full employment application, please visit our website at emcorgroup.com/careers.**
**\#mechsys**
**\#LI-Onsite**
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