Job Type: Full-time Essential responsibilities will include: + Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers. Diagnose and repair of electronic, mechanical and electrical components of these systems. + Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer. + Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers. + Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis. + Maintain proper stock, parts, tools, and safety equipment in the vehicle. + Maintain and submit monthly mileage log forms. + Understand company pricing and generate appropriate customer invoice at job site. Electronically process credit card payments. Obtain customer signature at completion of job. Obtain correct customer information including email address. + Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary. + Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is need to correct. + Participate in company provided training opportunities on latest industry technologies. + Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services). Skills: + Five to seven years of experience in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues. + Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals. + Excellent customer service skills with desire to exceed customer expectations. + Ability to work independently in a timely manner, making sure job is done correctly the first time. Other Requirements: + Well groomed, neat appearance + Valid driver’s license and clean driving record + Valid social security number + Must be able to pass drug test(s) as required by company + Lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small crawl spaces. + Observe all company procedures and safety rules + Maintain accurate time records and send to payroll when required + Work as part of our team to ensure customer satisfaction Bell American Group is an equal opportunity employer