Düsseldorf
19 days ago
Hybrid Account Manager

When travelers are searching for a hotel, we want the obvious choice to be trivago! By comparing prices from major booking sites, we're making it easy for people to find hotels they want at a price they’ll love. In the lively city of Düsseldorf, we seize opportunities to learn everyday, innovate, and make an enduring mark on the travel industry. A career at trivago is a journey designed for people who crave continuous development and want to thrive in a high-performing team. Here you will find those who aren't afraid of change but rather embrace it, turning every challenge into a pathway for growth. Join trivago, work with a great team, and grow with us!

Join us in making a difference

Our dynamic team is seeking a qualified Hybrid Account Manager to oversee and maintain new and existing campaigns with technical providers, including Booking Engine providers, Agencies, and smaller agency-managed chains. This role requires a blend of commercial acumen and technical expertise to build and maintain strong relationships with our partners, helping them achieve their commercial goals while overcoming technical challenges.

Sound interesting? Read on and apply today!

How you’ll make an impact: Manage advertiser campaigns and actively take ownership of campaign-related tasks Collaboratively maximize advertiser success by analyzing commercial & technical KPIs and consulting on opportunities for improvement Monitor API metrics to ensure swift and stable performance, and troubleshoot technical performance issues Funnel advertiser requests to our development team to ensure flawless implementation changes Coordinate with QA teams to confirm potential bugs and help advertisers find solutions Keep advertisers informed about relevant trivago developments What you'll need to thrive: A Bachelor’s degree in Business Informatics, Computer Science, Marketing, Economics,Tourism, Hospitality, or a related field Understanding of XML and JSON web services (SOAP, REST) Ability to efficiently describe complex and/or technical issues to both technical and non-technical audiences Excellent organizational skills to prioritize effectively in accordance with internal and external stakeholders Strong communication skills to engage people and ensure your message is understood Excellent analytical skills to detect data inconsistencies and draw valuable insights from large amounts of data Fluency in English (our company language) Stand out with: Experience with Salesforce and Jira 1-3 years' work experience in (Technical) Account Management, Quality Assurance,Online Marketing, or a related field Fluency in additional languages is a plus

Worried about missing a few requirements? Still apply, and express your motivation as you may just be the right candidate for this or other roles!

What you can look forward to:

As you grow, so do we.

This is why at trivago, we prioritize your development, offer personalized coaching through Likeminded, and provide workshops, educational meetups, conferences, free online learning courses, and access to a fully-equipped campus library.

Moving to join us?

No problem. You can count on the visa support from our talent support team, a relocation package, interest-free newcomer loan, free language classes, regular team and company-wide events to build experiences together.

Life happens.

We offer self-determined vacation (with a minimum of 25 vacation days), flexible working hours, 2 WFH days weekly, the chance to work remotely for 20 days abroad, free access to the Heynanny platform for personalized nanny assistance, and an on-campus kids room.

Enjoy your office days.

Use your daily canteen budget to share lunch with colleagues in our canteen, help yourself to complimentary snacks and drinks in our kitchens, stay healthy with our on-site gym and sports classes, and enjoy the comfort of ergonomic desks and focused work areas.

 

Thank you for considering a career at trivago! Our commitment to fostering an inclusive and enriching environment for all talents is at the heart of what we do. We understand that embarking on a new job opportunity is a blend of excitement and curiosity. Should any questions arise before you apply, feel free to reach out to us at joinus@trivago.com. Join us in our mission to make a positive impact on global travel, we look forward to your application!

#LI-Hybrid

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