Are you a customer service pro looking for a dynamic hybrid role in Austin, TX? We're hiring Customer Service Representatives to join our team, offering $22-$24/hour! This full-time position works Monday to Friday, 8:00 AM to 5:00 PM, with rotating weekends. If you're ready to deliver exceptional service and thrive in a flexible environment, connect with our RPS Recruiter Melanie at mearle@staffmanagement.com to learn more!
Perks & Benefits Direct Deposit or Cash Card pay options Medical / Dental Insurance $22.00 - $24.00/Hour Employment Type & Shifts Temporary or Contract 1st Shift Weekend Shifts Job ResponsibilitiesAnswer incoming queue Customer Service calls.Provide exceptional consumer assistance through product knowledge and technical insight.Proactively manage operational queues through e-mail responses, call-backs, and inventory updates.Establish and maintain an influential customer service culture and provide the appropriate environment for teamwork.Develop and maintain positive and effective working relationships with peers and cross-functional teams.Display the highest level of Integrity, Customer Experience, Leadership, Strategic Agility, and additional core competencies essential to business success.Callaway Golf Pre-Owned, SHOP, Spree, Gift Card, Proline Pre-Owned, and VIP business channels understanding.Flexible hybrid schedule consisting of and including evenings and weekends as assigned.
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
Excellent verbal and written communication skills.Advanced digital navigation skills.Strong analytical, critical thinking, and creative problem-solving skills.Ability to drive consensus through effective communication and positive team relationships.In-depth golf industry knowledge, including products, trends, and customer preferences.EDUCATION AND EXPERIENCE
Bachelor's degree or equivalentMinimum 2 years of Sales/Customer Service call center experienceExtensive knowledge of the Golf IndustryCall Center/telemarketing background Associate Requirements Bachelors Background Check Drug Test Must be at least 18 years old The hourly rate for this position is anticipated between $22.00 - $24.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at .