The Administrative Assistant provides administrative and secretarial support to the site/office as well as assists with special projects under the pressure of frequent interruptions and changes in priorities.

Location: Columbus, OH 
Schedule: Mon-Fri; 8:30am - 5:30pm EST
Pay: $23.65 - $24.58/hour

Benefits:

Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)401k Retirement Savings Plan Including Employer MatchPaid Time Off (PTO)Life InsurancePaid Parental LeaveShort-term & Long-term DisabilityHealthcare & Dependent Care Flexible Spending AccountsDomestic Partner CoverageCommuter BenefitsLegal AssistanceEmployee Assistance Program (EAP)Access to free on-site GymOnsite CaféCompany Provided ParkingAdditional Employee Perks and Discounts

Job duties

(* denotes an “essential function”)

■   *Utilize appropriate logs and/or tracking software for all administrative support work

■   *Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle

■   *Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support

■   *Use established procedures, standards and formats to complete administrative requests to client satisfaction

■   *Communicate with team members, lead, supervisor or client on job or deadline concerns

■   *Meet contracted deadlines for service delivery to our clients

■   *Troubleshoot basic software or hardware problems

■   Help to foster a proactive environment of continuous service enhancement and relationship building with the client

■   Perform quality assurance on work of others, as requested

■   Adhere to Williams Lea policies, in addition to client policies

■   Use equipment and supplies in a cost efficient manner

Job qualifications

■   High school diploma or equivalent

■   Minimum (1) year administrative support experience preferably in a legal, banking or large corporate environment

■   Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills

■   Familiar with other software programs for providing administrative support 

■   Strong attention to detail; able to work on multiple projects simultaneously

■   Must have good organizational skills

■   Must be able to meet deadlines and complete all projects in a timely manner

■   Ability to handle sensitive and/or confidential documents and information

■   Able to exercise good judgment to make decisions that conform to business needs and policy

■   Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level

■   Ability to maintain professional composure when working with immediate deadlines

■   Ability to work both independently and collaboratively as part of a team

■   Ability to work in a fast paced environment

■   Ability to communicate professionally both verbally and in writing

■   Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions

■   Must be self-motivated with a positive attitude

■   Proven customer service skills are required in order to create, maintain and enhance customer relationships