Williams Lea is hiring for a Hybrid Senior Administrative Associate for our Wheeling, WV office to work Monday to Friday 9:30 am to 6:00 pm!

Pay: $15.53 - $16.35/hour

Benefits:

Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)401k Retirement Savings Plan Including Employer MatchPaid Time Off (PTO)Life InsurancePaid Parental LeaveShort-term & Long-term DisabilityHealthcare & Dependent Care Flexible Spending AccountsDomestic Partner CoverageCommuter BenefitsLegal AssistanceEmployee Assistance Program (EAP)Company Provided ParkingAdditional Employee Perks and Discounts

The Senior Administrative Associate provides a variety of administrative support functions to a site, office and/or client, which may include support with documents, reservations, data entry, content management, and communications.

Job Qualifications

High school diploma or equivalent3+ years administrative support experience preferably in a legal, banking or large corporate environmentIntermediate skill in the use MS Office software (Word, Excel, Power point); strong keyboarding and typing skillsAdept with other software programs for providing administrative supportStrong attention to detail; able to work on multiple projects simultaneouslyMust have good organizational skillsMust be able to meet deadlines and complete all projects in a timely mannerAbility to handle sensitive and/or confidential documents and informationAble to make independent decisions that conform to business needs and policyAble to troubleshoot more complex or advanced tasks or concerns on own; understands when to escalate a problem to a supervisory levelAbility to maintain professional composure when working with immediate deadlinesAbility to work both independently and collaboratively as part of a teamAbility to work in a fast paced environmentAbility to communicate professionally both verbally and in writingMust be self-motivated with a positive attitudeProven customer service skills are required in order to create, maintain and enhance customer relationships

Job Duties

(* denotes an “essential function”)

*Utilize appropriate logs and/or tracking software for all administrative support work*Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle*Perform work in administrative support, including, but not limited to answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support*Exercise independent judgment & use established procedures, standards and formats to complete administrative requests to client satisfaction*Demonstrate intermediate to advanced use of equipment/technology/software and hardware necessary to perform job functions*Communicate with team members, lead, supervisor or client on job or deadline concerns*Meet contracted deadlines for service delivery to our clients*Troubleshoot more complex software or hardware problemsTrain more junior staff members, as neededHelp to foster a proactive environment of continuous service enhancement and relationship building with the clientPerform Quality Assurance on work of others, as requestedAdhere to Tag policies, in addition to client policiesUse equipment and supplies in a cost efficient manner

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

#piq