Job Description :

i-IBP Digital Transformation Training Lead

Location: Amsterdam

Closing date: 05/01/2025
 

Join our Supply Team

As the home of iconic brands such as Baileys, Guinness, Smirnoff, and Johnnie Walker, at Diageo we source, produce, and deliver 6.5 billion litres of world-leading products every year across 180 markets globally. Because of this huge undertaking, we rely on highly advanced systems as well as the very best talent to make sure our businesses continue to run smoothly. To give you some idea of the scale of our operation, over half of our 30,000 employees work in our supply chains. We have teams in over 100 sites across more than 30 countries, but what matters is that wherever you work, you’re part of a diverse, inclusive team where there are opportunities for everyone.

Whether you work in planning, logistics, technical teams or manufacturing, you’ll be part of an innovative, dynamic organisation. We set ourselves the highest standards, and our practices have earned us international recognition. And it’s people with energy, dedication and problem-solving skills who’ll help us get even better. In return, we offer a world of opportunities for you to explore, to shape and progress your career.

About the role

The i-IBP Digital Transformation Training Lead is a key role within the i-IBP digital transformation programme.  Reporting to i-IBP Capability and Comms Lead, the OMP Training Lead will provide training leadership and OMP Demand planning systems training expertise as we implement Diageo’s global demand planning solution.

This program will drive a ground-breaking transformation of our IBP and Demand Planning processes, systems and organisation.  This is not just a technical deployment of a new technology but a renewal/upscaling program, so building end user capability is pivotal to a successful outcome, adoption and a sustainable future solution.

Responsibilities and Accountabilities:

Working in partnership with the i-IBP Advanced Demand Planning Platform Lead & the Demand Planning and IBP Process Owners, the i-IBP Digital Transformation Training Lead will:

Build a comprehensive suite of training materials that will prepare end users to run the new Planning processes via the new platform including evaluation for users for a License to Operate in the system

Build and own a robust training delivery plan for super users and end users

Working alongside the Process Owner workstreams, deliver process & solution (key stroke level) training to ensure end user capability is built

Supervise and track User attendance for all training events

Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, and make necessary improvements.

Maintain and update training documentation, user guides, and FAQs to reflect system changes and best practices.

Maintain user qualification at target

Track User adoption and training success through critical metrics and reporting

Keep abreast of industry trends, best practices in demand planning, and technological advancements related to OMP systems.

Skills and Experience Required:

Deep understanding of end-to-end Demand Planning gained through operational roles and delivering demand forecasting improvement programmes

Extensive experience in building capability/delivering training across different geographies & cultures & learning styles

Strong written and verbal communication skills

Flexible, team player, agile and resilient

Self-starter, takes initiative to get results

Experience on transformational programmes, ideally in Supply Chain/Demand Planning/IBP processes and with a technology enablement component

Great at building relationships and being a natural communicator

Able to deal with ambiguity and unstructured problems.

Working with Us

Flexibility is key to success in our business and many of our people work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. We believe the most diverse and inclusive culture makes for a better business and a better world.
 

We know that for our business to thrive and for Diageo to realise its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base.
 

Around the world we have a number of inclusive Business and Employee Resource Groups known as BRGs and ERGs. These influential groups, made up of our people, represent various viewpoints, experiences and communities who generate thought-provoking work to enhance our business and workplace, creating a sense of belonging and opportunities for all. 

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

Contemporary work life balance policies and wellbeing activities

Contributary pension scheme

Annual bonus
 

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this. We believe the most inclusive and diverse culture makes for a better business and a better world. We know that for our business to thrive and for Diageo to realise its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base.

Join us, and you'll be part of an organisation that embraces diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of — and help build — an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, approaches, and more. And you'll help us champion inclusion and diversity across our entire business: with our employees, our suppliers, across our brands, and within the communities in which we operate.

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