Job Description:
I2C Process Expert (f/m/x)(Fixed – Term Contract)
in Mars Global Service
Finance Department
Location: Warsaw
Hybrid working
The primary responsibility of this role is partnering with strategic BPO partner to ensure service excellence is delivered with a positive user experience.
This role will collaborate with BPO on successful HighRadius implementation and support business units and operational teams during the implementation of Mars new operating model.
What will be your key responsibilities?
Oversee the activities of operational teams, ensuring effective implementation, usage, and process optimization of High Radius. Provide training and support to enhance team proficiency.
Develop and execute project plans, timelines, and milestones. Act as the primary liaison between operational teams and senior management, providing regular updates and ensuring alignment with company goals.
Facilitate and support the internal reorganization efforts due to changes in the operating model, ensuring seamless integration and alignment of High Radius with new business processes and systems.
Oversee and coordinate the activities of operational teams to ensure effective implementation and usage of High Radius.
Develop and execute project plans, timelines, and milestones for the adaptation of High Radius, ensuring alignment with company goals and objectives.
Design and deliver training programs to enhance team members' proficiency in using High Radius, ensuring all users are well-equipped to leverage the tool effectively.
Identify and implement process improvements to maximize the efficiency and effectiveness of High Radius within the company's operations.
Act as the primary point of contact between operational teams and senior management, providing regular updates on project progress, challenges, and successes.
Monitor and analyze data generated by High Radius to provide actionable insights and recommendations for continuous improvement.
Ensure all activities related to High Radius comply with company policies, industry regulations, and best practices, mitigating any potential risks.
Address and resolve any issues or challenges that arise during the implementation and usage of High Radius, providing support to team members as needed.
Work closely with cross-functional teams, including IT, finance, and sales, to ensure seamless integration and alignment of High Radius with other business systems and processes.
What are we looking for?
Bachelor’s degree in accounting,
3 +years of professional experience in finance or accounting, preferably in SSC/BPO.
Cross domain business processes knowledge in Order to Cash area.
Experience in SAP, High Radius, Power BI.
Process improvement experience.
Solid understanding of sales and finance processes.
Strong presentation skills.
Quantitative and analytical skills.
What can you expect from Mars?
Attractive financial conditions including Bonuses.
We will also look after your safety and well-being by offering you rich benefits package including life insurance, Employee Assistance Program fully covered by Mars, and private medical care, MultiBenefit Program and lunch card.
Extra savings scheme to support You in long perspective.
Support in career building through personalized development plan.
On-line shop with attractive discounts on our products that Your family and friend are going to love.
Possibility to participate in volunteering initiatives during working hours.
A modern and pet friendly office in the City Center (Zlote Tarsay building).
Apply now and upload you profile in English.
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.